Lagardere Travel Retail Pacific
9/241 ORiordan St,
Mascot, 2020, NSW,
Australia
Mascot, 2020, NSW,
Australia
61 2-8218-1100
Retail
Lagardere Travel Retail Pacific Technographics
Lagardere Travel Retail Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lagardere Travel Retail Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Lagardere Travel Retail Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lagardere Travel Retail Pacific has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, Affinity HRIS for Core HR in 2018, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lagardere Travel Retail Pacific is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Affinity Payroll or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lagardere Travel Retail Pacific revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lagardere Travel Retail Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lagardere Travel Retail Pacific Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Lagardere Travel Retail Pacific deployed Microsoft Dynamics NAV as its ERP Financial application to support retail and corporate finance operations. The implementation provided centralized application administration and day to day operational support across more than 140 duty free and travel retail stores in Australia and New Zealand, plus 150 plus corporate users based in Sydney, with IT infrastructure and application Level 1 and Level 2 support covering store POS and back office systems.
Microsoft Dynamics NAV was administered for user and security management, including creation and maintenance of user accounts in Navision, Active Directory synchronization, permission sets by job profile, and the creation of local, global and cross domain security groups. The operational scope included routine deployments of application updates, service packs and patches, helpdesk ticketing through Service Desk Plus, and maintenance of the IT asset register to ensure controlled access to shared resources and ERP back office workflows.
The NAV environment operated alongside other enterprise applications such as Timeteq, SAP, BW, and Cognos TM1, and integrated operationally with POS infrastructure and peripherals across 250 plus POS nodes. Monitoring and systems management used Nagios XI for device and node surveillance, and network management included HP switches and Cisco routers, Wi Fi and LAN support for more than 300 nodes. Office 365 administration and exchange online hybrid management were part of the operational footprint, and work was coordinated with external service providers including AAPT, Telstra, HP, Tyro, Commonwealth Bank, IMI, and Microsoft.
Governance and runbook practices were enforced through SLA driven daily provisioning and scheduled tasks, creation and maintenance of IT and technical wikis for known issues, and after hours support for severity 1 incidents. Microsoft Dynamics NAV served as the ERP Financial backbone within this operational model, with application support, permission governance and monitored infrastructure forming the core of ongoing service delivery.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Affinity Payroll | Legacy | Affinity HRIS | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Lagardere Travel Retail Pacific implemented Affinity HRIS in the HR and Payroll Software category. Linda Hoskins from Lagardere Travel explains Affinity’s Payroll System is the choice for their 1,500 employees and 36,000 pays processed each year, establishing Affinity HRIS as the payroll and HR recordkeeping platform for the organization in Australia.
The deployment encompassed core payroll processing and employee master data, configured pay run automation, scheduled payroll cycles and statutory payroll reporting, consistent with typical HR and Payroll Software capabilities. Implementation included configuration of pay elements, leave and absence administration, and payroll scheduling to support high-volume recurring processing.
Operationally the Affinity HRIS supports HR and payroll functions across Lagardere Travel Retail Pacific, aligning payroll operations with HR record management and finance payroll reconciliation workflows. Governance was organized around centralized payroll ownership within HR and payroll teams, with operational controls for pay run scheduling and reporting to manage the stated annual pay volume.
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Time and Attendance | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Lagardere Travel Retail Pacific implemented Microsoft 365 as its primary Collaboration platform. The company uses Microsoft 365 on their website, indicating an active tenancy and public-facing integration of Microsoft collaboration services.
Microsoft 365 was provisioned to deliver core collaboration capabilities, including Microsoft Teams for real-time communication, Exchange Online for corporate email, SharePoint Online for document management, and OneDrive for individual file sync and sharing. Configuration emphasis aligned with standard Collaboration workflows, supporting document co-authoring, team channels, calendar scheduling, and secure external sharing controls.
The deployment supports collaboration across retail and corporate functions within Australia, enabling communications between store operations, merchandising coordination, and head office teams. Operational coverage is centered on enterprise collaboration and content management, with Microsoft 365 serving as the platform for email, meetings, file storage, and team collaboration.
Governance for the Microsoft 365 tenancy is expected to follow centralized administration patterns, using role based access controls, group and policy configuration to manage mailboxes, SharePoint site provisioning, and external sharing settings. The implementation reflects a category aligned move to standardize Collaboration tooling across the organization, consolidating email, meetings, and document workflows on Microsoft 365.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lagardere Travel Retail Pacific
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lagardere Travel Retail Pacific Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lagardere Travel Retail Pacific IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lagardere Travel Retail Pacific digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lagardere Travel Retail Pacific Technographics
Lagardere Travel Retail Pacific is a Retail organization based in Australia,
with around 900 employees and annual revenues of $100.0 million.
Lagardere Travel Retail Pacific operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Affinity HRIS and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
Lagardere Travel Retail Pacific has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Affinity Payroll.
Lagardere Travel Retail Pacific recently adopted applications including
Proofpoint Email Security and Protection in 2020, SAP S/4 HANA in 2019 and Affinity HRIS in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lagardere Travel Retail Pacific’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lagardere Travel Retail Pacific’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lagardere Travel Retail Pacific technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.