Fort Worth, 76103, TX,
United States
Lagniappe Healthcare Technographics
Lagniappe Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lagniappe Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Lagniappe Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lagniappe Healthcare has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lagniappe Healthcare is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lagniappe Healthcare revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lagniappe Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lagniappe Healthcare Tech Stack and Enterprise Applications
Lagniappe Healthcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008 Lagniappe Healthcare implemented Oracle NetSuite ERP as an ERP Financial deployment to centralize accounting and billing for its 80-employee professional services operation in the United States. The implementation was provisioned as a cloud SaaS instance of Oracle NetSuite ERP, aligning the application category ERP Financial with core corporate finance requirements rather than on-premises infrastructure changes.
Configuration work focused on standard ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, customer billing, financial reporting, expense management, and project oriented billing workflows common to professional services firms. The deployment included setup of chart of accounts, period close sequencing, automated posting rules, and template based invoice and revenue handling to support recurring and project billing models.
Integrations were scoped to support operational finance needs, with bank feed reconciliation automation and connections to payroll and timekeeping systems to populate labor costs and support invoicing workflows. Operational coverage centered on finance and accounting teams, client billing operations, and project managers who required consolidated financial views for client engagements.
Governance focused on roles based access controls, audit trails for transaction level changes, and process standardization for month end close and invoicing cadence. Rollout followed a phased approach across finance and billing, with configuration governance and staff training to embed consistent financial workflows within Lagniappe Healthcare.
|
Lagniappe Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Lagniappe Healthcare implemented Microsoft 365 as its Collaboration platform. The deployment is surfaced on the company website and supports collaboration across the organization, serving clinical operations, administrative staff, finance, and marketing functions within the United States operations.
The Microsoft 365 implementation leverages standard Collaboration capabilities, including Exchange Online for email, SharePoint for intranet and document management, Microsoft Teams for chat and meetings, and OneDrive for file synchronization and endpoint backup. Architecture is tenant-centric with centralized identity and access controls, and provisioning and administration are managed by internal IT administrators. Public-facing use includes embedding Microsoft 365 content and collaboration links on the website to enable document access and contact workflows, while internal usage focuses on document lifecycle, scheduling coordination, and team communication. Governance centers on centralized account provisioning, role based access control, and collaboration workflow alignment to business function needs.
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Lagniappe Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Lagniappe Healthcare deployed Zendesk Service. Lagniappe Healthcare implemented Zendesk Service on their website to provide Customer Support through a cloud-hosted, web-surfaced intake channel and agent case management for its professional services operations.
Configuration emphasized standard Customer Support capabilities consistent with Zendesk Service, including web form intake and routed ticketing, SLA policy configuration, and a knowledge base to enable self-service and structured case workflows. The architecture is a SaaS deployment surfaced via the company website, with operational coverage focused on customer service and back-office support staff, and governance centered on centralizing web request intake, defining ticket ownership and escalation paths, and training agents on the Zendesk Service agent interface.
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Lagniappe Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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|
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Lagniappe Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Lagniappe Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Vice President, Information Technology | VP | IT | ||||
| Vice President, Sales | VP | Sales | ||||
| CAO/Exec VP | VP | Finance |
Apps Being Evaluated by Lagniappe Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||