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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Lappeenrannan Energia Tech Stack and Enterprise Applications

Lappeenrannan Energia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LeadDesk Legacy GetJenny JennyBot Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021 Lappeenrannan Energia deployed GetJenny JennyBot on its public website as a Chatbots and Conversational AI implementation supporting customer service and digital channel engagement. The GetJenny JennyBot instance is delivered as an embedded web chat widget, exposing core conversational capabilities including intent recognition, FAQ automation, and scripted conversation flows to capture and route routine customer inquiries. Operational management of GetJenny JennyBot is aligned with customer service and digital channels, where teams handle content authoring, intent training, and escalation rules for human handoff when needed. Governance emphasizes versioned conversation content and knowledge base updates, positioning the Chatbots and Conversational AI application as a centralized customer self-service layer on the company website.
Lappeenrannan Energia Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Lappeenrannan Energia deployed Microsoft 365 in a Collaboration implementation. The deployment provisioned a Microsoft 365 tenant to serve as the primary cloud collaboration platform for the 48 employee utility, centralizing email, document storage, and team communication. Microsoft 365 was configured to deliver core capabilities aligned with the Collaboration category, including Exchange Online for mail, SharePoint Online for intranet and document management, Teams for synchronous collaboration, and OneDrive for user file storage. Configuration emphasis included tenant-level access controls, role-based provisioning, and centralized content repositories to support operational and administrative workflows. The organization is using Microsoft 365 on their website, indicating integration points where cloud identity and content components are surfaced in public site elements. Operational coverage focused on internal teams across the utility, with IT governance implemented through centralized administration and policy enforcement for accounts and content.
Lappeenrannan Energia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2021 2021
In 2021 Lappeenrannan Energia implemented Pathwire Mailgun to handle Transactional Email for its website and customer communication flows. The deployment centers on Pathwire Mailgun as the primary transactional email engine, with the full application name Pathwire Mailgun used to manage programmatic message delivery and template orchestration for web initiated messages. Configuration focused on standard transactional email capabilities, including SMTP relay and REST API based sending, reusable message templates, and webhook event handling for delivery and bounce events. Deliverability controls such as domain authentication workflows including DKIM and SPF were part of the implementation narrative, and template management was organized to support consistent customer facing notifications. Operational integration is web centric, with Pathwire Mailgun connected directly to the company website to service account notifications and service related communications, and the implementation touches customer service and billing workflows. Governance emphasized centralized template and sending domain ownership, plus monitoring of delivery events and logs for operational troubleshooting and compliance with outbound email policies.
Lappeenrannan Energia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Lappeenrannan Energia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lappeenrannan Energia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lappeenrannan Energia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lappeenrannan Energia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lappeenrannan Energia Technographics
Lappeenrannan Energia is a Utilities organization based in Finland, with around 48 employees and annual revenues of $104.0 million.
Lappeenrannan Energia operates a diverse technology stack with applications such as GetJenny JennyBot, Microsoft 365 and Pathwire Mailgun, covering areas like Chatbots and Conversational AI, Collaboration and Transactional Email.
Lappeenrannan Energia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LeadDesk, Microsoft and Sinch.
Lappeenrannan Energia recently adopted applications including GetJenny JennyBot in 2021, Pathwire Mailgun in 2021 and Hetzner in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lappeenrannan Energia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lappeenrannan Energia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lappeenrannan Energia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.