Layla Grayce
2031 East Foothill Blvd,
Pasadena, 91107, CA,
United States
Pasadena, 91107, CA,
United States
1 877-907-1322
Retail
Layla Grayce Technographics
Layla Grayce Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Layla Grayce and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Layla Grayce employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Layla Grayce has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2001, Olark Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Layla Grayce is running and its propensity to invest more and deepen its relationship with Intuit , PayPal , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Layla Grayce revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Layla Grayce intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Layla Grayce Tech Stack and Enterprise Applications
Layla Grayce ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2001 | 2001 |
In 2001, Layla Grayce implemented Intuit Quickbooks Enterprise. Layla Grayce deployed Intuit Quickbooks Enterprise as an ERP Financial system to centralize finance and accounting for its 40 person retail operation in the United States.
The implementation focused on core ERP Financial capabilities, including configuration of the general ledger, accounts payable, accounts receivable, inventory controls and financial reporting to support retail transactional flows. Workstreams emphasized chart of accounts standardization, invoice-to-cash and procure-to-pay workflows, and role based user permissions to separate cashiering and accounting responsibilities.
Operational coverage included finance, store operations and inventory management across the retailer's sites, with the system provisioned as a centralized company accounting instance appropriate for a single-site retail organization. Governance changes centered on establishing month end close procedures, consolidated sales reconciliation and scheduled data backups to maintain the company file, positioning Intuit Quickbooks Enterprise as the authoritative ERP Financial application for the company’s accounting and inventory visibility needs.
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Payment Processing | ERP |
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2020 | 2020 |
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Layla Grayce AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Layla Grayce implemented Olark Live Chat on its e-commerce website. Olark Live Chat is cataloged under Chatbots and Conversational AI and serves as a customer-facing messaging layer for the company's online storefront. The deployment is a browser-embedded chat widget on laylagrayce.com, providing live messaging to site visitors and acting as a conduit for customer service and sales inquiries. The implementation scope aligns with a small retail organisation, supporting digital storefront interactions and front-line customer support.
Functional capabilities in use are consistent with Chatbots and Conversational AI implementations, including a live chat widget, real-time visitor messaging, canned responses, and transcript capture for agent workflows. Operational ownership rests with customer service and e-commerce teams who handle chat routing and day-to-day responses, with configuration managed through the Olark Live Chat administrative interface. Governance is focused on chat handling workflows and messaging scripts, and the system is embedded on the public site rather than operated as a back-office platform. This positions Layla Grayce Olark Live Chat Chatbots and Conversational AI to handle online customer engagement on the company website.
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Layla Grayce Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Layla Grayce deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform for core employee communication and content workflows. The deployment establishes Google Workspace (Formerly Google G-Suite) as the primary Collaboration application supporting the retailer's corporate, merchandising, and marketing teams.
The implementation leverages standard Google Workspace modules, including Gmail for hosted email, Drive and Shared Drives for centralized document storage, Docs, Sheets and Slides for collaborative authoring, Calendar for scheduling, and Google Meet for virtual meetings. Administrative configuration was executed through the Admin console to manage user accounts, organizational units, and baseline security controls appropriate for a 40 employee retail organization.
The public website presence indicates Google Workspace services are surfaced in web-facing contact and operational workflows, aligning hosted email and team collaboration with the site infrastructure. Operational coverage centers on internal communication, content review cycles, and scheduling across merchandising, marketing and customer service functions.
Governance is implemented at the workspace level using role based access and group membership to control information sharing and folder permissions, with process changes oriented toward centralized document collaboration and shared calendar management. This narrative highlights Layla Grayce Google Workspace (Formerly Google G-Suite) Collaboration as the focal collaboration layer for cross-functional retail operations.
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Layla Grayce eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2013 | 2013 |
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Layla Grayce CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Layla Grayce PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Layla Grayce IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Layla Grayce CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Layla Grayce
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Marketing | Director | Marketing | |
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Co-Founder and Owner | CXO | Finance | |
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Co-Founder/ Owner | CXO | Finance | |
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General/Operations Manager | Manager | Finance | |
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Apps Being Evaluated by Layla Grayce Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Layla Grayce IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Layla Grayce digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Layla Grayce Technographics
Layla Grayce is a Retail organization based in United States,
with around 40 employees and annual revenues of $6.0 million.
Layla Grayce operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Olark Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Layla Grayce has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Olark and Google.
Layla Grayce recently adopted applications including
Bubble Platform in 2022, Awin Affiliate Marketing in 2021 and PayPal Enterprise in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Layla Grayce’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Layla Grayce’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Layla Grayce technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.