Ledatic
Manchester Road,
Manchester, M31 4DD,
United Kingdom
Manchester, M31 4DD,
United Kingdom
44 34 5456-0050
Professional Services
Ledatic Technographics
Ledatic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ledatic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Ledatic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ledatic has purchased the following applications: Microsoft 365 for Collaboration in 2022, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017, Zendesk Service for Customer Support in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ledatic is running and its propensity to invest more and deepen its relationship with Microsoft , Exclaimer , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ledatic revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ledatic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ledatic Tech Stack and Enterprise Applications
Ledatic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Ledatic deployed Microsoft 365 as its Collaboration platform. Ledatic implemented Microsoft 365 to centralize internal communications, document collaboration and email for the professional services firm, and the company is using Microsoft 365 on their website.
Core functional modules in scope include Exchange Online for email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document libraries, OneDrive for Business for user file storage and Office desktop and web applications for productivity. Identity and access management follows Microsoft 365 patterns with a cloud-hosted tenant, centralized administration, role based admin controls and security group provisioning, positioning Microsoft 365 as the primary Collaboration tool supporting client delivery, internal operations and knowledge sharing.
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Ledatic Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, Ledatic implemented Exclaimer Cloud Signatures for Office 365. The implementation leverages the Digital Signing category to centralize email signature management and enforce brand-consistent signatures across the company’s Office 365 mail flow.
Exclaimer Cloud Signatures for Office 365 is used to create and manage signature templates, apply directory-driven user fields, and ensure server-side application of signatures so that outbound email retains consistent formatting regardless of client. Configuration and template administration are maintained in the Exclaimer cloud portal, applying role-based controls for template assignment and signature rules.
The deployment integrates directly with Office 365 to pull user profile attributes and to apply signatures across Ledatic’s corporate communications, and Exclaimer assets are present on their website. Operational scope covers email for the professional services organization based in the United Kingdom with roughly 20 employees, and governance is centered on centralized administrative controls and template approval workflows within the Exclaimer management interface.
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Ledatic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2021 | 2021 |
In 2021, Ledatic implemented Zendesk Service in the Customer Support category. The organization embedded Zendesk Service on its public website to capture incoming customer requests and issue reports through a web support channel, enabling web-based ticket intake and routing to internal service agents.
Configuration work focused on core customer support capabilities typical of the Customer Support category, including ticketing workflows, a web widget and capture forms, automated routing rules, service level agreement queues, canned responses and reporting dashboards. The implementation used Zendesk Service portal features to present an external contact point and to standardize first response and escalation workflows.
Operational scope centers on customer service and support functions within Ledatic, with the website integration acting as the primary touchpoint for client facing inquiries. Governance established a centralized ticket queue and documented handling procedures to enforce consistent triage, assignment and resolution steps across the professional services team.
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Ledatic ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2022 | 2022 |
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Ledatic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Ledatic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ledatic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ledatic Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ledatic IT executives and key decision makers. This section highlights Ledatic's latest recorded technology evaluations, including Reflex Data - Mertex ERP for ERP Financial on 2025-03-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ledatic digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-03 | Ledatic | Evaluated | Reflex Data Systems | Reflex Data - Mertex ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Ledatic Technographics
Ledatic is a Professional Services organization based in United Kingdom,
with around 20 employees and annual revenues of $1.0 million.
Ledatic operates a diverse technology stack with applications such as
Microsoft 365, Exclaimer Cloud Signatures for Office 365 and Zendesk Service,
covering areas like Collaboration, Digital Signing and Customer Support.
Ledatic has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Exclaimer and Zendesk.
Ledatic recently adopted applications including
Microsoft 365 in 2022, LogMeIn GoToMyPC in 2022 and Zendesk Service in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ledatic’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ledatic’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ledatic technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.