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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Legal Aid NSW Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Teams Audio Video and Web Conferencing Collaboration n/a 2019 2019
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Pegasystems Legacy Pega Case Management Case Management ERP Services and Operations n/a 2019 2019 In 2019 Legal Aid NSW implemented Pega Case Management to establish a unified Case Management platform for legal service delivery and client case lifecycle management. The deployment positioned Pega Case Management as the core system for intake, case routing and lifecycle orchestration across the organization. Configuration and development work concentrated on standard Case Management capabilities including case intake, workflow orchestration, decisioning logic and document management. Technical development activities encompassed custom rule implementation, process modeling, version management and formal quality assurance cycles tied to release governance. Integration architecture relied on Azure Integration Services to plan and develop interfaces, using API and message oriented patterns to connect transactional workloads. Explicit integrations included ATLAS, Justice Link, Pega Systems CCMS, Microsoft O365 and SharePoint Online to support client data exchange, court linkages and centralized document storage. Governance and delivery were staffed by a Senior Integration Consultant assigned from April 2019 to March 2020 who handled technical development on new requirements and enhancements, effort estimation, version management and quality assurance while coordinating interface rollouts. Operational coverage focused on legal case operations, records management and collaboration workflows, with release management and interface versioning established as control points.
Travel Management ERP Services and Operations 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Pegasystems Legacy Pega CRM Customer Engagement CRM n/a 2021 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Enterprise Content Management Content Management 2018 2018
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
ERP Financial ERP Financial Management 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
IT Service Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Natural Language Processing AI-Powered Application 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payroll HCM 2017 2017
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Supplier Relationship Management Procurement 2021 2021
IT Decision Makers and Key Stakeholders at Legal Aid NSW
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Legal Aid NSW Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Legal Aid NSW Technographics

Legal Aid NSW is a Government organization based in Australia, with around 1440 employees and annual revenues of $257.0 million.

Legal Aid NSW operates a diverse technology stack with applications such as Microsoft Teams, Pega Case Management and Pega CRM, covering areas like Audio Video and Web Conferencing, Case Management and Customer Engagement.

Legal Aid NSW has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Pegasystems.

Legal Aid NSW recently adopted applications including ReadSpeaker Text to Speech in 2022, Pega CRM in 2021 and Alemba Service Manager (ex Alemba vFire) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Legal Aid NSW’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Legal Aid NSW’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Legal Aid NSW technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.