Irvine, 92614, CA,
United States
LegalMation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LegalMation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 LegalMation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LegalMation has purchased the following applications: IBM Watson Natural Language Understanding for Natural Language Processing in 2017, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LegalMation is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LegalMation revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LegalMation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Watson Natural Language Understanding | Natural Language Processing | AI-Powered Application | x | 2017 | 2018 |
In 2017, LegalMation integrated IBM Watson Natural Language Understanding into its platform, embedding Natural Language Processing capabilities to automate routine litigation tasks for its legal customers in the United States. The IBM Watson Natural Language Understanding implementation was positioned to accelerate the drafting of early phase response documents and to provide structured language analysis across litigation intake and response workflows.
The deployment centered on a document ingestion and pre processing pipeline feeding IBM Watson Natural Language Understanding models, which performed entity extraction, classification and semantic analysis to identify claims, parties, dates and legal issues. LegalMation layered template driven draft generation and workflow rules on top of the Natural Language Processing outputs to produce first draft complaint responses and related early litigation documents.
The solution was implemented as part of LegalMation’s AI platform and leveraged the broader IBM Watson ecosystem for model services and natural language analytics. Operational coverage focused on litigation teams and litigation support functions, with the implementation embedded in client workflows for early phase response drafting and legal review processes.
Governance included iterative model refinement with legal subject matter experts and staged rollout to client accounts to validate drafts against attorney review. The initiative helped legal teams save time, drive down costs and shift strategic focus by automating routine drafting tasks and surfacing structured issue data via IBM Watson Natural Language Understanding.
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Natural Language Processing | AI-Powered Application |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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