LegalMation
2 Park Plaza, Suite 480,
Irvine, 92614, CA,
United States
Irvine, 92614, CA,
United States
1 888-219-7239
Professional Services
LegalMation Technographics
LegalMation Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LegalMation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 LegalMation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LegalMation has purchased the following applications: IBM Watson Natural Language Understanding for Natural Language Processing in 2017, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LegalMation is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LegalMation revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LegalMation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LegalMation Tech Stack and Enterprise Applications
LegalMation AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Watson Natural Language Understanding | Natural Language Processing | AI-Powered Application | x | 2017 | 2018 |
In 2017, LegalMation integrated IBM Watson Natural Language Understanding into its platform, embedding Natural Language Processing capabilities to automate routine litigation tasks for its legal customers in the United States. The IBM Watson Natural Language Understanding implementation was positioned to accelerate the drafting of early phase response documents and to provide structured language analysis across litigation intake and response workflows.
The deployment centered on a document ingestion and pre processing pipeline feeding IBM Watson Natural Language Understanding models, which performed entity extraction, classification and semantic analysis to identify claims, parties, dates and legal issues. LegalMation layered template driven draft generation and workflow rules on top of the Natural Language Processing outputs to produce first draft complaint responses and related early litigation documents.
The solution was implemented as part of LegalMation’s AI platform and leveraged the broader IBM Watson ecosystem for model services and natural language analytics. Operational coverage focused on litigation teams and litigation support functions, with the implementation embedded in client workflows for early phase response drafting and legal review processes.
Governance included iterative model refinement with legal subject matter experts and staged rollout to client accounts to validate drafts against attorney review. The initiative helped legal teams save time, drive down costs and shift strategic focus by automating routine drafting tasks and surfacing structured issue data via IBM Watson Natural Language Understanding.
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Natural Language Processing | AI-Powered Application |
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2016 | 2017 |
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LegalMation Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, LegalMation implemented Microsoft 365 for Collaboration. Microsoft 365 is referenced on their public website, and the deployment covered the companys approximately 30 employees in the United States. The implementation was provisioned as a cloud tenant to provide standard Collaboration capabilities to a small professional services firm.
Configuration included core Collaboration capabilities such as Exchange Online for corporate email, Microsoft Teams for synchronous collaboration, SharePoint and OneDrive for document management and file sharing, and Office applications for authoring and productivity. Operational governance focused on tenant administration, user provisioning, and basic security and access controls to support legal operations and administrative workflows, and the public website references indicate a domain association with the Microsoft 365 tenant.
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LegalMation CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, LegalMation implemented Zendesk Service to support customer interactions directly through its website. LegalMation deployed Zendesk Service as a cloud hosted SaaS instance, embedding the Zendesk web widget on the company site to capture requests, convert them to tickets, and route them into the Zendesk Service agent console.
Configuration focused on core Customer Support capabilities including ticketing workflows, automated routing and macros for repeatable responses, and a public knowledge base to surface self service content. Operational ownership sits with support teams who triage web submitted issues through Zendesk Service, using views and SLA driven workflows to prioritize legal technology support requests and maintain consistent response processes. LegalMation applied Zendesk Service to its Customer Support business function.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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LegalMation ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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LegalMation IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at LegalMation
| First Name | Last Name | Title | Function | Department | Phone | |
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Co-Founder & CEO | CXO | Finance | |
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Co-Founder & COO | CXO | Finance | |
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Apps Being Evaluated by LegalMation Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LegalMation IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LegalMation digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LegalMation Technographics
LegalMation is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $5.0 million.
LegalMation operates a diverse technology stack with applications such as
IBM Watson Natural Language Understanding, Microsoft 365 and Zendesk Service,
covering areas like Natural Language Processing, Collaboration and Customer Support.
LegalMation has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Microsoft and Zendesk.
LegalMation recently adopted applications including
Salesforce Sales Cloud in 2021, Zendesk Service in 2019 and Cloudflare CDN in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LegalMation’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LegalMation’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LegalMation technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.