Lehman's Hardware Technographics
Lehman's Hardware Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lehman's Hardware and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Lehman's Hardware employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lehman's Hardware has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2019, Epicor Eagle for Retail Management in 2021, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lehman's Hardware is running and its propensity to invest more and deepen its relationship with Microsoft , Epicor , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lehman's Hardware revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lehman's Hardware intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lehman's Hardware Tech Stack and Enterprise Applications
Lehman's Hardware ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Lehman's Hardware began upgrading Microsoft Dynamics AX from the R2 release to R3 as part of its ERP Financial deployment. The US retail company with roughly 100 employees configured the implementation to centralize finance and payment workflows within Microsoft Dynamics AX.
The implementation specifically surfaced the R3 Call Center credit card processing functionality as a focus area, because R3 Call Center credit card features were reported incomplete and buggy. Lehman's is evaluating ISV add ons to extend Microsoft Dynamics AX credit card processing, and the organization has an explicit requirement for support of the CardConnect payment gateway with no monthly or per transaction fees. Red Maple is already known to the team as a potential solution.
Operational scope concentrates on payments and order to cash workflows that touch customer service and finance teams, with the Call Center module used to capture card transactions. Integration work centers on an ISV adapter pattern to link Microsoft Dynamics AX to CardConnect, with emphasis on message handling, tokenization and settlement handoffs typical of payment gateway integrations.
Governance around the upgrade emphasizes evaluation of ISV compatibility and targeted quality assurance of payment flows prior to wide rollout, including gateway certification and transaction testing to address the reported defects. The upgrade remains in progress and the primary risk called out is the incomplete R3 credit card workflow, prompting a vendor add on search to remediate payment processing rather than core application rework.
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Lehman's Hardware ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Eagle | Retail Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Lehman's Hardware implemented Epicor Eagle in the Retail Management category. The initiative centered on adapting Epicor Eagle to the retailer's merchandising, pricing, inventory, and fulfillment workflows and was driven by the internal Data and Pricing team based in Dalton, Ohio.
Configuration work emphasized data mapping and ETL to populate Epicor Eagle, with SQL, Python, and advanced Excel used to transform and validate product, inventory, and pricing records prior to go live. The implementation leveraged custom reporting and analytics capabilities inside Epicor Eagle, and functional focus included inventory management, pricing controls, and operational reporting typical of Retail Management solutions.
Integrations and data tooling were a core signal of the program, the team migrated a Dynamics database into Epicor Eagle while building mapping and upload processes using SQL, Python, Power Query, and VBA. Reporting and analytics were consolidated through Power BI, with custom Python reports using Pandas and NumPy to analyze shipping and channel sales, and ongoing Power BI apps visualizing square foot analysis, outs reporting, returns, and multi-channel sales.
Governance and operational ownership were retained by the data and pricing function, which built automation to accelerate data uploads and now maintains the Epicor Eagle data pipelines and dashboards. The engagement explicitly replaced a full staff position through automation, yielding a stated $35,000 annual personnel savings, and delivered reported shipping cost reductions calculated through custom reporting, documented as a 50 percent savings.
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Lehman's Hardware Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Lehman's Hardware implemented Microsoft 365 in the Collaboration category. The deployment centralized cloud-hosted email, document management, and team collaboration across corporate staff and retail store teams. Microsoft 365, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams, was configured to support internal communications, content publishing, and operational coordination for merchandising, customer service, and corporate administration.
Using Microsoft 365 on their website, Lehman's Hardware exposes managed content and contact workflows while relying on cloud-based productivity services for staff collaboration. Administrative governance concentrated on centralized tenant administration, user provisioning, and site-level permissions to control access to shared libraries and communication channels. The implementation reflects a Collaboration category adoption where Microsoft 365 provides the core collaboration platform for Lehman's Hardware business functions.
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Collaboration | Collaboration |
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2020 | 2020 |
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Lehman's Hardware eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2022 | 2022 |
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Lehman's Hardware CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Lehman's Hardware ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Lehman's Hardware IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lehman's Hardware
Apps Being Evaluated by Lehman's Hardware Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||