Lev Restaurant Group Technographics
Lev Restaurant Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lev Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Lev Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lev Restaurant Group has purchased the following applications: Sage Intacct for ERP Financial in 2013, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lev Restaurant Group is running and its propensity to invest more and deepen its relationship with Sage , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lev Restaurant Group revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lev Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lev Restaurant Group Tech Stack and Enterprise Applications
Lev Restaurant Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Lev Restaurant Group implemented Sage Intacct as its ERP Financial application to support the accounting function. The deployment concentrated on centralizing transactional accounting workflows and establishing Sage Intacct as the primary system for routine financial processing in the Accounting Department.
Operational focus centered on accounts payable and invoice processing, where staff organized and input invoices from multiple vendors into Sage Intacct on a weekly cadence. Functional activities included transactional data entry, reconciliations, and consolidation of operating metrics, with teams using Avero and Excel to prepare and validate data prior to posting. Sage Intacct was used alongside Avero and Excel to align restaurant operating metrics with the company financial records.
Governance and daily operations remained departmentally owned by Accounting, with documented weekly invoice intake procedures and a targeted cleanup of operating metrics covering March through July 2013. Data handling was coordinator driven, relying on Excel for cleansing and manual imports into Sage Intacct while reconciling against Avero outputs. Operational responsibilities also included ad hoc project support across the office, maintaining continuity of the Sage Intacct transaction pipeline.
|
Lev Restaurant Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Lev Restaurant Group implemented Microsoft 365 as its core Collaboration platform. The deployment is presented as an organization-wide Collaboration solution for corporate operations and administrative functions across its restaurant business.
Microsoft 365 is used on their website and supports standard Collaboration capabilities, including cloud email, SharePoint Online content management, Microsoft Teams real-time collaboration, OneDrive file sync and Office web apps. The environment is described as a tenant-based Microsoft 365 implementation, administered with role-based administration and centralized user provisioning, plus standard security and compliance controls aligned with Collaboration governance and workflow management.
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Lev Restaurant Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, Lev Restaurant Group implemented Zendesk Service for Customer Support on its corporate website. The deployment exposed a web-embedded support channel that centralized guest inquiries into Zendesk Service ticketing, creating a single intake path for online contact forms and site help widget submissions.
Zendesk Service was configured to support core Customer Support workflows including ticket management, agent workspaces, and self-service content authoring, aligning with standard Customer Support capabilities. Operational coverage focused on guest services and store operations teams within the restaurant group, with governance implemented around ticket triage, assignment queues, and standardized response workflows to operationalize handling of web-originated requests.
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Lev Restaurant Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
 |
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Lev Restaurant Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Accountant | Manager | Finance | |
|
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Chief Operating Officer | CXO | Finance | |
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Apps Being Evaluated by Lev Restaurant Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||