Levi Strauss Asia Pacific
11 North Buona Vista Drive, #14-08, The Metropolis Tower,
Singapore, 138589,
Singapore
Singapore, 138589,
Singapore
65 6735-9303
Retail
Levi Strauss Asia Pacific Technographics
Levi Strauss Asia Pacific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Levi Strauss Asia Pacific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Levi Strauss Asia Pacific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Levi Strauss Asia Pacific has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Workday HCM for Core HR in 2018, Rocket.chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Levi Strauss Asia Pacific is running and its propensity to invest more and deepen its relationship with SAP , Workday , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Levi Strauss Asia Pacific revenues, which have grown to $834.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Levi Strauss Asia Pacific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Levi Strauss Asia Pacific Tech Stack and Enterprise Applications
Levi Strauss Asia Pacific ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Levi Strauss Asia Pacific implemented SAP S/4 HANA as its ERP Financial platform, migrating from SAP ERP ECC 6.0 to consolidate regional financial and compliance operations. The deployment targeted cluster-level operations across Greater China, South East Asia, and ANZ, aligning ERP Financial processes with a regional trade compliance organization responsible for customs, valuation, classification, documentation, and audit readiness.
The implementation included core financial ledger and transaction processing capabilities consistent with ERP Financial requirements, combined with configured trade compliance workflows and customs entry controls. Project activity explicitly referenced SAP S4Fashion as the industry-specific ERP variant and a concurrent Global Trade Management solution implementation, which together supported duty savings analysis, trade preference program monitoring, and customs valuation and classification procedures.
Integrations were focused on operational interoperability with regional customs brokers and Global Trade Management solutions to drive accurate entry creation and post entry transactional audit processes. Reporting and analytics needs were surfaced to stakeholders using BI tooling referenced in role requirements, and the solution supported periodic regional brokerage business reviews and documentation retention for audits across the clusters.
Governance centered on formalized procedural documentation, a stewardship model for process monitoring, and training programs for internal stakeholders, brokers, forwarders, contractors, and affiliates. The regional trade compliance team functioned as the primary point of contact to Global Trade Compliance, coordinating audits, risk assessments, onboarding of contractors, and ongoing maintenance of customs compliance procedures within the SAP S/4 HANA ERP Financial environment.
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Levi Strauss Asia Pacific HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2019 |
In 2018, Levi Strauss Asia Pacific implemented Workday HCM to centralize Core HR for its Singapore operations, covering both corporate and retail employee populations. The deployment positioned Workday HCM as the authoritative source for employee personnel data and organizational structure for the Singapore market, supporting HR Business Partner and Assistant Manager, Human Resource responsibilities to establish HR as a trusted partner to the business.
The Workday HCM implementation encompassed workforce administration capabilities, compensation management and salary data maintenance, position and organizational structure management, talent and performance management workflows, and learning administration to support training programs for corporate and retail employees. The configuration emphasized maintaining up to date personnel records, compensation details and org changes, and supporting processes for in-bound and out-bound employee transfers, expatriate contract preparation and salary calculation, and relocation workflow support.
Operationally the system was integrated into HR operational processes rather than tied to a named payroll vendor, with the HR Specialist and payroll team accountable for accurate salary payments and accounting entries and the regional rewards team collaborating on benefits competitiveness. The rollout covered HR functions in Singapore, enabling HR partners to coach managers on talent and performance management, drive team engagement and wellness initiatives, and participate as members of multi-disciplinary HR projects.
Governance focused on process ownership by HR Business Partners and the Assistant Manager, Human Resource, establishing data stewardship routines in Workday HCM and aligning local policies with global HR transfer and rewards guidelines. Controls emphasized accuracy of core employee data and clear handoffs between HR, payroll and rewards teams to support core HR operations in the Singapore market.
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Levi Strauss Asia Pacific AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Levi Strauss Asia Pacific implemented Rocket.chat on its website. The Rocket.chat deployment provides conversational engagement and real time messaging as part of the company's Chatbots and Conversational AI capabilities.
The implementation is exposed as an embedded web chat interface on levi.com.sg, configured to handle asynchronous messaging, scripted conversational flows, and live agent handoff. Rocket.chat was configured to support common chat functions such as canned responses, session routing, contextual message threading, and conversation transcripts. Configuration work focused on the website front end, session persistence, and transcript retention for customer support workflows.
Operational scope centers on customer service and digital storefront support for Levi Strauss Asia Pacific, with the Singapore website as the primary touchpoint. Governance and operational ownership were assigned to consumer care and web operations teams, with moderation, configuration control, and escalation processes to triage web chats to regionally staffed agents. This implementation associates Rocket.chat with the Chatbots and Conversational AI capabilities for web customer engagement and support workflows.
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Levi Strauss Asia Pacific Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2022 | 2022 |
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Levi Strauss Asia Pacific eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Levi Strauss Asia Pacific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Levi Strauss Asia Pacific EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2007 | 2008 |
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Levi Strauss Asia Pacific ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Levi Strauss Asia Pacific PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Levi Strauss Asia Pacific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Levi Strauss Asia Pacific
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Finance | Director | Finance | |
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IT Director | Director | IT | |
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Regional IT Lead / Project Manager / Country IT Manager | Manager | IT | |
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Business Application Manager | Manager | IT | |
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Apps Being Evaluated by Levi Strauss Asia Pacific Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Levi Strauss Asia Pacific IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Levi Strauss Asia Pacific digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Levi Strauss Asia Pacific Technographics
Levi Strauss Asia Pacific is a Retail organization based in Singapore,
with around 3000 employees and annual revenues of $834.0 million.
Levi Strauss Asia Pacific operates a diverse technology stack with applications such as
SAP S/4 HANA, Workday HCM and Rocket.chat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Levi Strauss Asia Pacific has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Rocket.chat.
Levi Strauss Asia Pacific recently adopted applications including
Teads Platform in 2023, Rocket.chat in 2022 and Adobe Dynamic Media Classic (ex Adobe Scene7) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Levi Strauss Asia Pacific’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Levi Strauss Asia Pacific’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Levi Strauss Asia Pacific technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.