London, SE6 4RU,
United Kingdom
Lewisham Council Housing Technographics
Lewisham Council Housing Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lewisham Council Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2555 Lewisham Council Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lewisham Council Housing has purchased the following applications: Microsoft Dynamics 365 for Housing Associations for Real Estate Property Management in 2022, ReadSpeaker Text to Speech for Natural Language Processing in 2015, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lewisham Council Housing is running and its propensity to invest more and deepen its relationship with Microsoft , ReadSpeaker Holding , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lewisham Council Housing revenues, which have grown to $304.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lewisham Council Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lewisham Council Housing Tech Stack and Enterprise Applications
Lewisham Council Housing ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Housing Associations | Real Estate Property Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022 Lewisham Council Housing initiated a procurement to deploy Microsoft Dynamics 365 for Housing Associations as a Real Estate Property Management solution, publishing the ITT in March 2022 with a latest start date of 2 May 2022 and a target mobilisation window tied to a 24 months contract period. The requirement called for a pre-configured Microsoft Power Apps and Dynamics 365 based housing management and CRM solution to be validated and deployed for joint use by Lewisham Council and Lewisham Homes, with the Housing Management System required to be fully live and operational by March 2023.
The deployment emphasizes a pre-built housing solution built on Power Apps and Microsoft Dynamics 365 for Housing Associations, covering core housing modules and industry workflows. Explicit module requirements include general case management, anti social behaviour, estates inspection, repairs, voids and lettings, complaints, leasehold management and service charge, arrears, contractor and customer portal capability, rents and service charge billing, FOI and data protection management, members and MP enquiries, and asset management. The specification also reiterates core tenancy, rents, arrears, repairs and customer services casework modules reflecting current operational scope.
The architecture and integration scope requires the solution to integrate with a number of lines of business systems, including the council wide finance platform moving to Oracle Fusion and the Locata housing system, and to accommodate integration or migration from existing asset management systems such as Promaster. The ITT emphasizes simplifying the technology landscape rather than a like for like interface approach, and requires demonstrable experience of data migration from incumbent housing management and asset systems. The stated deployment model leverages Microsoft Power Platform services together with Dynamics 365 CRM components to deliver case management, tenant portals and asset lifecycle support for approximately 600 users across Lewisham Council and Lewisham Homes, with work taking place at Laurence House or remotely using MS Teams.
Governance and delivery expectations are prescriptive, the supplier must perform a solution validation phase covering governance design and information security architecture, technical and non technical prerequisites, and detailed solution design and implementation plans. The procurement requires a systems integrator able to mobilise at contract signature, deliver an end to end housing journey implementation, provide a proven model for end user training and adoption including a champions network, and demonstrate experience of complex stakeholder management in local government and ALMO environments. Evaluation criteria weight technical competence at 40 percent, price at 40 percent and cultural fit at 20 percent, and the contracting approach is capped time and materials, with the supplier expected to meet the March 2023 operational deadline while delivering both HMS and CRM phases.
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Lewisham Council Housing AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2015 | 2015 |
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Lewisham Council Housing Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
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Lewisham Council Housing Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Lewisham Council Housing CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2016 | 2016 |
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Lewisham Council Housing TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Lewisham Council Housing IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Lewisham Council Housing CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Lewisham Council Housing
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lewisham Council Housing Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||