Cambridge, Cambs,
United kingdom
LGSS Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LGSS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 LGSS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LGSS has purchased the following applications: Tradeshift Pay for AP Automation in 2016, Unit4 Business World Employee Self Service for Employee Self Service in 2018, Hotjar for Customer Experience in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LGSS is running and its propensity to invest more and deepen its relationship with TradeShift , UNIT4 , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LGSS revenues, which have grown to $212.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LGSS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TradeShift | Legacy | Tradeshift Pay | AP Automation | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 LGSS implemented Tradeshift Pay to address supplier invoicing and payment workflows under the AP Automation category. The organization planned a platform go live in late October 2016, with an expectation that the lion's share of suppliers would be onboarded by March 2017. Tradeshift Pay was chosen to provide a free supplier-facing portal that helps buyers and suppliers connect, transact and collaborate.
LGSS configured Tradeshift Pay to support core AP Automation capabilities, including supplier onboarding, electronic invoice capture and submission, automated invoice routing and approvals, and payment initiation workflows consistent with accounts payable orchestration. Configuration emphasized supplier self-service enrollment and invoice visibility to reduce manual invoice handling across buyer teams.
The deployment covered operational service lines across IT, healthcare, highways and transportation, maintenance, gardening, plumbing and heating, aligning supplier workflows for nearly 33,000 contractors engaged by LGSS. The implementation centralized supplier interactions for procurement and accounts payable functions, consolidating invoice intake and status tracking onto the Tradeshift Pay platform.
Rollout governance focused on staged supplier outreach and enrollment with buyer-side change control to drive adoption. Tradeshift Pay’s global footprint, already used by more than 800,000 businesses in nearly 190 countries, supported LGSS’s objective of offering a quick, simple, efficient and free supplier experience while enabling closer buyer supplier collaboration.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2016 | 2017 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2015 | 2015 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World Employee Self Service | Employee Self Service | HCM | n/a | 2018 | 2019 |
In 2018, LGSS implemented Unit4 Business World Employee Self Service as a named workstream within a broader Unit4 Business World deployment. The Unit4 Business World implementation spanned finance and HR and extended Employee Self Service capabilities to thousands of users across LGSS shared-services partners in the United Kingdom. The rollout targeted HR and payroll self-service workflows, consolidating system touchpoints to reduce data silos and improve operational visibility.
The implementation consolidated systems and reduced data silos, and was supported by a large-scale end-user training program that touched approximately 12,000 users across the shared-services footprint. Governance emphasized centralized process ownership for HR and payroll, standardized user onboarding, and operational support during the Unit4 Business World Employee Self Service rollout. Reported outcomes included improved efficiency and visibility for HR and payroll processes.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, LGSS deployed Hotjar on their public website. The Hotjar implementation supports Customer Experience by embedding the Hotjar tracking script across site templates to capture client-side behavioral analytics, enabling session replay, heatmaps, form interaction analysis, and on-page feedback collection for qualitative user insight.
The deployment is scoped to the corporate web estate with digital, marketing, and service design teams consuming Hotjar data for user research and content optimization. Implementation is browser-side instrumentation, with data surfaced through Hotjar dashboards to support UX workflows and conversion analysis, and governance exercised through centralized account access and template-level snippet control to manage sampling and data visibility.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||