Liberty University
1971 University Blvd, , VA , US,
Lynchburg, 24515, VA,
United States
Lynchburg, 24515, VA,
United States
1 855-814-8614
Education
Liberty University Technographics
Liberty University Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Liberty University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty University has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2018, ExLibris Aleph for Library Management in 2020, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty University is running and its propensity to invest more and deepen its relationship with ADP , Ex Libris, a ProQuest Company , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty University revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty University Tech Stack and Enterprise Applications
Liberty University HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2018 | 2018 |
In 2018, Liberty University deployed ADP Enterprise eTIME (OEM Kronos Workforce Central) as its Time and Attendance solution for the Financial Aid Advising Area. ADP Enterprise eTIME (OEM Kronos Workforce Central) was configured as the central scheduling database and time capture platform to manage schedule entry, overtime tracking, and leave time balances, supporting routine workforce timekeeping and compliance activities for staff who coordinate financial aid operations.
Day to day operations were structured around using ADP Enterprise eTIME to direct workflow and manage staff schedules, with supervisors using the system to schedule and assign work, monitor leave balances, and track overtime while also supervising and training personnel on regulatory interpretation. Scheduling data was maintained in Excel for planning and then entered into ADP eTIME for operational timekeeping and payroll-ready reporting, aligning the Time and Attendance application with Financial Aid Advising operational processes and supervisory governance.
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Liberty University ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ex Libris, a ProQuest Company | Legacy | ExLibris Aleph | Library Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Liberty University deployed ExLibris Aleph as its Library Management application to power its online catalog and library discovery on the university website. ExLibris Aleph is explicitly used on Liberty University's website to present the public catalog and enable web-based patron discovery for students, faculty, and researchers.
The implementation focuses on core Library Management capabilities, configured to support academic bibliographic workflows including cataloging, circulation, acquisitions, serials control, authority management, and OPAC presentation. ExLibris Aleph was provisioned to handle both physical and electronic resource records, with interface configuration for web-based search and metadata display consistent with academic library requirements.
Operational coverage centers on Liberty University library services and academic departments, with library staff operating Aleph for daily cataloging, circulation, acquisitions and serials workflows. Governance emphasis included standardizing metadata practices and circulation procedures during the website rollout, aligning library operations with the ExLibris Aleph application to centralize catalog management and patron services.
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Liberty University AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Liberty University deployed LivePerson Conversational Cloud on its public website. The deployment uses LivePerson Conversational Cloud within the Chatbots and Conversational AI category to provide real time web-based conversational engagement for site visitors and prospective students.
The implementation centers on a web chat widget and automated messaging flows, leveraging conversational workflows and natural language processing capabilities common to the Chatbots and Conversational AI category. Configuration emphasis included scripted outreach for common inquiries, session routing to human agents for escalation, and conversational state management to preserve context across interactions.
Operational coverage is focused on the public facing web channel, instrumented to handle inbound visitor engagement and information requests. Governance and operational practices described include monitoring conversational sessions through analytics dashboards, iterative tuning of conversation scripts, and formalizing escalation rules for handoff to live support, using LivePerson Conversational Cloud as the core engagement platform.
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Liberty University Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Liberty University CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Liberty University EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2006 | 2006 |
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Liberty University ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Liberty University PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Liberty University IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2026 | 2026 |
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Servers, Storage and Networking | IaaS |
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2009 | 2009 |
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IT Decision Makers and Key Stakeholders at Liberty University
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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EVP HR | VP | HR | |
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CFO | CXO | Finance | |
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CIO | CXO | Finance | |
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EVP & COO | VP | Finance | |
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Executive Director for Human Resources | Director | HR | |
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Director, HRIS | Director | HR | |
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Director of Benefits and Administration | Director | HR | |
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Apps Being Evaluated by Liberty University Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Liberty University IT executives and key decision makers. This section highlights Liberty University's latest recorded technology evaluations, including Paychex Flex for Payroll on 2026-03-23, Black Mountain Accounting Software for ERP Financial on 2026-03-03, and Astute Bot for Chatbots and Conversational AI on 2026-02-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Liberty University digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-23 | Liberty University | Evaluated | Paychex | Paychex Flex | Payroll | HCM |
| 2026-03-03 | Liberty University | Evaluated | Black Mountain Software | Black Mountain Accounting Software | ERP Financial | ERP |
| 2026-02-21 | Liberty University | Evaluated | Astute Solutions | Astute Bot | Chatbots and Conversational AI | AI-Powered Application |
| 2026-02-17 | Liberty University | Evaluated |
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Case Management | ERP Services and Operations |
| 2026-01-14 | Liberty University | Evaluated |
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Payroll | HCM |
| 2025-11-11 | Liberty University | Evaluated |
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Analytics and BI | Analytics and BI |
| 2025-06-02 | Liberty University | Evaluated |
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Case Management | ERP Services and Operations |
| 2025-05-08 | Liberty University | Evaluated |
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Payment Processing | ERP |
| 2025-03-26 | Liberty University | Evaluated |
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Core Admin Processing System | ERP Services and Operations |
| 2024-12-16 | Liberty University | Evaluated |
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Digital Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Liberty University Technographics
Liberty University is a Education organization based in United States,
with around 2500 employees and annual revenues of $1.00 billion.
Liberty University operates a diverse technology stack with applications such as
ADP Enterprise eTIME (OEM Kronos Workforce Central), ExLibris Aleph and LivePerson Conversational Cloud,
covering areas like Time and Attendance, Library Management and Chatbots and Conversational AI.
Liberty University has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Ex Libris, a ProQuest Company and LivePerson.
Liberty University recently adopted applications including
Oracle Database Exadata Cloud@Customer in 2026, MessageGears in 2021 and ServiceNow ITSM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Liberty University’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Liberty University’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Liberty University technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.