LifeLabs
100 International Blvd.,
Toronto, M9W 6J6, ON,
Canada
Toronto, M9W 6J6, ON,
Canada
1 416-675-4530
Life Sciences
LifeLabs Technographics
LifeLabs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeLabs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5700 LifeLabs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeLabs has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2013, Oracle Cloud ERP for ERP Financial in 2020, Oracle CX Cloud for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeLabs is running and its propensity to invest more and deepen its relationship with SAP , Dovetail Software , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeLabs revenues, which have grown to $710.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeLabs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LifeLabs Tech Stack and Enterprise Applications
LifeLabs HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2013 | 2013 |
In 2013, LifeLabs Medical Laboratory Services implemented SAP SuccessFactors Compensation as the compensation component of its first enterprise talent management system. The SAP SuccessFactors Compensation deployment targeted Compensation Management and was configured to automate year end compensation programs, salary administration, and to support integrated performance management and applicant tracking workflows.
The deployment was executed nationally across Canada and was managed by a cross functional team of People Leaders in Finance, IT and HR, sized at approximately $1MM and delivered on track and within budget. Project leadership developed an HR Technology Roadmap and a Service Delivery model focused on four pillars, Engagement, Development, Performance and Transformation, and defined vendor metrics to align the Human Capital Management provider with LifeLabs strategic priorities.
Configuration and functional modules included Goal Alignment, Performance Management, Applicant Tracking and Salary Administration, with implementation workstreams that harmonized employee terms and conditions as two organizations were integrated into the LifeLabs structure in less than a year. Implementation governance emphasized translating HR priorities into scope, formal project plans with timelines and milestones, resource identification, and a business case to secure budget and vendor commitment.
LifeLabs managed key vendor relationships directly with implementation consultants and the SuccessFactors SAP provider to ensure requirements were met and delivered on time. The SAP SuccessFactors Compensation implementation was positioned to reduce HR administration in core HR programs and to establish an enterprise payroll and talent orchestration layer within LifeLabs HR and HR Ops workflows.
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HR Service Delivery | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2018 | 2018 |
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LifeLabs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 LifeLabs Medical Laboratory Services deployed Oracle Cloud ERP to centralize finance operations and establish an ERP Financial backbone for its finance organization. The Oracle Cloud ERP implementation was paired with Oracle Enterprise Planning & Budgeting Management EPBCS to provide integrated financial planning and budgeting alongside core transaction processing.
The deployment implemented and supported core Oracle Financial modules including Expense, Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Cash Management, Tax, and Projects. Configuration work focused on standard record to report, procure to pay, and order to cash workflows, plus asset accounting and project costing controls consistent with ERP Financial functional patterns.
Operational ownership and administrative support were provided through dedicated Oracle Cloud Financial Systems Administrator resources between January 2020 and November 2021, with subsequent governance transition to a Manager Financial Systems and Process role in August 2021. The combined Oracle Cloud ERP and EPBCS footprint was positioned to cover transactional finance, statutory close, and enterprise planning processes within LifeLabs finance, with system administration, configuration management, and process ownership formalized under the finance systems function.
Governance activities emphasized application administration, module support, and planning system integration, with documented ownership shifting to a Manager Financial Systems and Process during the latter part of 2021. Oracle Cloud ERP remained the primary financial application platform for LifeLabs, supporting both transactional finance and enterprise planning capabilities.
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LifeLabs CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle CX Cloud | Customer Experience | CRM | n/a | 2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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LifeLabs Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2018 |
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LifeLabs Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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LifeLabs eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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LifeLabs SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2018 | 2018 |
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LifeLabs IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2020 | 2020 |
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LifeLabs ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2021 | 2021 |
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LifeLabs PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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LifeLabs TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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LifeLabs PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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LifeLabs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2007 | 2007 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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LifeLabs CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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LifeLabs Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at LifeLabs
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Business Insights and Customer Experience | Director | Customer Service | |
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Senior Manager, IT Information Management | Manager | IT | |
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Director Enterprise Architecture | Director | IT | |
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Chief Financial Officer (Interim) | CXO | Finance | |
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Vice President of OAccounts Payable Specialistperations | VP | Finance | |
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Accounts Payable Manager | Manager | Finance | |
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Manager, Financial Reporting & Accounting | Manager | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Manager, IT Applications | Manager | IT | |
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Manager, Strategic Sourcing | Manager | Procurement | |
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Chief Operating Officer | CXO | Finance | |
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Director of Finance | Director | Finance | |
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Chief Information Officer | CXO | IT | |
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Director, Supply Chain Management | Director | Supply Chain | |
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Payroll Manager | Manager | Finance | |
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Director, IT Technology Services | Director | IT | |
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Vice President, Lab Operations | VP | Operations | |
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CFO | CXO | Finance | |
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Manager, Compensation & HRIS | Manager | HR | |
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Senior Vice President, People | VP | HR | |
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Head of Human Resources and Talent | Director | HR | |
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Head of Culture, Communications & Engagement | Director | HR | |
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National Director, Total Rewards, HR Ops & Technology | Director | HR | |
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Senior Finance Manager – Reporting and Consolidation | Manager | Finance | |
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Financial Business Systems Manager | Manager | IT | |
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Senior Manager, Finance | Manager | Finance | |
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Director of Financial Planning and Analysis | Director | Finance | |
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Procurement Manager | Manager | Procurement | |
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Vice President, Business Applications | VP | IT | |
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Vice President, Commercial Finance at Lifelabs Medical Laboratory Services | VP | HR | |
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Finance Manager | Manager | Finance | |
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Chief Information Security Officer | CXO | IT | |
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Director, IT Applications | Director | IT | |
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Senior Manager, Cloud Services and Security | Manager | IT | |
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Vice President - IT -Business Application Services | VP | IT | |
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Apps Being Evaluated by LifeLabs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LifeLabs IT executives and key decision makers. This section highlights LifeLabs's latest recorded technology evaluations, including Ceridian Dayforce HCM for Core HR on 2024-07-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LifeLabs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-07-17 | LifeLabs | Evaluated | Dayforce | Ceridian Dayforce HCM | Core HR | HCM |
FAQ - APPS RUN THE WORLD LifeLabs Technographics
LifeLabs is a Life Sciences organization based in Canada,
with around 5700 employees and annual revenues of $710.0 million.
LifeLabs operates a diverse technology stack with applications such as
SAP SuccessFactors Compensation, Oracle Cloud ERP and Oracle CX Cloud,
covering areas like Compensation Management, ERP Financial and Customer Experience.
LifeLabs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Oracle.
LifeLabs recently adopted applications including
Microsoft Azure Cloud Services in 2024, Kyndryl IT Modernization in 2024 and Zscaler Vulnerability Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LifeLabs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LifeLabs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LifeLabs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.