Vancouver, 98660, WA,
United States
Zoominfo Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoominfo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3508 Zoominfo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoominfo has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Teamspective People Analytics for Workforce Analytics in 2023, Viewpoint Spectrum for Construction ERP in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoominfo is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , Teamspective or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoominfo revenues, which have grown to $1.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoominfo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, Zoominfo implemented Oracle NetSuite ERP to centralize and automate its finance and collections processes. The Oracle NetSuite ERP deployment targeted ERP Financial capabilities with a focus on invoicing, accounts receivable automation, and real time posting of payment transactions into the financial ledger.
The implementation configured invoice generation and electronic billing workflows inside Oracle NetSuite ERP, enabling automated creation of payment transaction records and automatic logging of bank deposit entries once payments cleared. Configuration emphasized AR automation, payment reconciliation workflows and financial recordkeeping consistent with enterprise accounting processes.
Operationally the NetSuite deployment was integrated with Stripe using the Stripe Connector for NetSuite to accept credit card and ACH payments, embed unique payment links in emailed invoices, and surface customer specific payment portals. This integration created an automated path from customer payment through Stripe into Oracle NetSuite ERP where transactions are recorded in real time, reducing manual handoffs between collections and accounting teams.
Governance and operational outcomes were centered on accounts receivable and finance teams, with rollout practices that embedded the new automated invoice and payments flow into weekly statements and collections procedures. Explicit results reported by Zoominfo include a two day integration window for payments systems to Stripe, more than 90 percent of credit card volume routed through Stripe, tens of thousands of automated payment transactions in one year, and a reduction in manual data entry time per transaction from approximately 12 to 15 minutes down to zero.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamspective | Legacy | Teamspective People Analytics | Workforce Analytics | HCM | n/a | 2023 | 2023 |
In 2023, ZoomInfo implemented Teamspective People Analytics to scale leadership development and 360 feedback processes, positioning the deployment as a Workforce Analytics capability supporting HR and performance in the United States. The implementation targeted centralized feedback workflows and leader coaching use cases, aligning Teamspective People Analytics with ZoomInfo’s HR and performance functions.
The deployment focused on Performance and 360 feedback workflows, where Teamspective People Analytics was configured to redesign 360 instruments, reducing question sets from more than 50 questions to approximately 15 questions. The configuration included survey orchestration, automated feedback collection, and streamlined debrief sequencing to reduce manual coordination and support higher quality development conversations.
Integrations included automated collection via Slack to capture peer and direct report feedback, which operationalized feedback cadence and reduced administrative steps for HR administrators and people managers. Rollout scope was specified as HR and performance teams in the United States, with the solution embedded into existing manager coaching and development processes.
Governance changes emphasized process simplification and standardized debrief workflows, with HR leading the redesign of survey content and timing. Outcomes reported in the case study included shorter 360 instruments, automated Slack-based collection, reduced leader debrief time, and improvements in discussion quality and leader efficiency, reflecting tighter orchestration of feedback-to-coaching workflows using Teamspective People Analytics.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viewpoint Construction | Legacy | Viewpoint Spectrum | Construction ERP | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Zoominfo implemented Viewpoint Spectrum. The deployment targeted Construction ERP capabilities to centralize project-centric financials and operational workflows across the organization.
The Viewpoint Spectrum implementation emphasized core Construction ERP functional areas, including project accounting, job costing, contract management, payroll, procurement, and project scheduling and control. Viewpoint Spectrum was configured to support spreadsheet-driven reporting and schedule reconciliation, reflecting typical Construction ERP workflows for budgeting, cost control, and earned value tracking.
Operational coverage focused on finance, project management, and field operations teams, with role-based configuration for project controllers, estimators, and site supervisors. The hiring notes indicate proficiency with Microsoft Excel and Microsoft Project was required, and previous experience with Viewpoint and Procore was desired, signaling that the implementation relied on Excel and Microsoft Project interoperable workflows rather than bespoke third party integrations.
Governance and rollout centered on configuration and end user training, with emphasis on project controls processes and schedule to cost alignment. Training and procedural updates prioritized Microsoft Excel and Microsoft Project skills to ensure accurate data exchange between scheduling and financial modules within Viewpoint Spectrum.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2024 | 2024 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Threat Modeling, Managed Detection and Response (MDR) | CyberSecurity |
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2022 | 2022 |
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