Lilla Edets Kommun Technographics
Lilla Edets Kommun Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lilla Edets Kommun and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Lilla Edets Kommun employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lilla Edets Kommun has purchased the following applications: Microsoft 365 for Collaboration in 2018, Sitevision CMS for Web Content Management in 2012, VisionFlow for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lilla Edets Kommun is running and its propensity to invest more and deepen its relationship with Microsoft , Sitevision , VisionFlow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lilla Edets Kommun revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lilla Edets Kommun intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lilla Edets Kommun Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitevision | Legacy | Sitevision CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| VisionFlow | Legacy | VisionFlow | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Lilla Edets Kommun deployed VisionFlow CRM on its public website to support citizen and municipal healthcare service interactions. Lilla Edets Kommun uses VisionFlow, the CRM, to capture service requests, manage cases, and coordinate healthcare-related citizen engagement as the primary system for those business functions.
The implementation centers on web-embedded intake forms and a public-facing service portal, configured for contact and case management, workflow automation, and ticketing. Configuration includes structured case records, status tracking, SLA-oriented workflows, and role-based queue assignment, using standard CRM functional constructs to operationalize intake and resolution.
Operational scope focuses on municipal healthcare and citizen services teams within the organisation of 1500 employees, with VisionFlow provisioned as the CRM for those business functions. Governance has been organized around defined intake workflows, role-based access controls, and assignment rules to ensure case handling follows municipal process flows on the website.
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Lilla Edets Kommun
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lilla Edets Kommun Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||