San Antonio, 78207, TX,
United States
Limon's Road Service Technographics
Limon's Road Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Limon's Road Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Limon's Road Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Limon's Road Service has purchased the following applications: CSI R.O. Writer for Shop Management in 2015, Rackspace Cloud for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Limon's Road Service is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Rackspace Technology , Liquid Web or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Limon's Road Service revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Limon's Road Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Limon's Road Service Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI R.O. Writer | Shop Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Limon's Road Service implemented CSI R.O. Writer as its Shop Management platform to centralize repair order processing and field service coordination. The deployment supported core shop functions for a 40 person automotive operator, providing a single system for creating and billing repair orders and for tracking parts and repair histories.
CSI R.O. Writer was configured to support repair order management, invoicing, and shop-level financial reporting including individual performance profits, overall shop profit, and repair order average. The implementation included repair history access to support warranty claims, VIN decoding workflows to ensure correct parts selection, and inventory accountability for stocked items such as alternators, batteries, air system components, lubricants, filters, and fittings.
Operational scope included dispatching and scheduling of field technicians on a 24 hour on call routine, customer communications via phone, email, and face to face interactions, and transmission of overall shop costs to the central office in San Antonio. The system was used to advise customers on parts status and expected arrival times and to mediate technician diagnostics with customer expectations, reducing unnecessary shop downtime.
Governance routines centered on regular report generation for shop and individual profitability, structured parts inventory controls, and workflows to route repair history records for warranty processing. CSI R.O. Writer in this Shop Management deployment directly supported operations, parts, service dispatch, customer service, and shop-level financial reporting, and the coordination of these functions resulted in less down time for customers.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
In 2016, Limon's Road Service implemented Rackspace Cloud to host its customer-facing website and related web workloads. Rackspace Cloud is used as the Application Hosting and Computing Services platform to provide public web hosting, managed compute, and storage for the company website.
The deployment is focused on web-tier infrastructure, leveraging virtual server instances and object and block storage to serve site content and store assets. Standard capabilities associated with Application Hosting and Computing Services, such as managed DNS, snapshot backups, and scaling controls, align with the operational needs of a 40 employee automotive service provider and are consistent with the Rackspace Cloud implementation on the company website.
Operational ownership is centralized, with in-house IT or an operations lead responsible for site updates, certificate management, and routine maintenance of Rackspace Cloud services. Limon's Road Service Rackspace Cloud Application Hosting and Computing Services relationship supports the business function of customer engagement through its website.
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Limon's Road Service
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Apps Being Evaluated by Limon's Road Service Executives
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