Rochester, 15074, PA,
United States
Lincoln Learning Solutions Technographics
Lincoln Learning Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lincoln Learning Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Lincoln Learning Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lincoln Learning Solutions has purchased the following applications: SAP Business One for ERP Financial in 2019, Hubspot Live Chat for Chatbots and Conversational AI in 2019, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lincoln Learning Solutions is running and its propensity to invest more and deepen its relationship with SAP , HubSpot , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lincoln Learning Solutions revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lincoln Learning Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lincoln Learning Solutions Tech Stack and Enterprise Applications
Lincoln Learning Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Lincoln Learning Solutions implemented SAP Business One as an ERP Financial application to centralize core finance, procurement, sales, and inventory transaction processing. The deployment focused on SAP Business One transactional modules and database level tooling to support day to day accounting and operational workflows.
Implementation work concentrated on the Inventory Module where new curriculum items were entered as inventory records, and on the Purchasing and Sales Modules where A/P Invoices, Purchase Orders, and Sales Orders were entered and processed. Finance duties included creation and execution of SQL statements in SAP Business One to support reporting and transactional adjustments, and staff conducted research into possible configuration changes to the SAP Business One system.
Operational coverage extended to hands on warehouse operations and participation in physical inventory count procedures, indicating that SAP Business One was used to reconcile warehouse stock with financial inventory records. Business functions directly impacted included finance, purchasing, sales order management, and warehouse operations, with transactional discipline enforced through the application modules.
Ongoing system administration activities included SQL driven finance tasks and configuration analysis to refine workflows, suggesting an operational model that combined application configuration with database level support. Governance emphasis was on disciplined transaction entry within SAP Business One and iterative configuration research to align the ERP Financial system with the organizations curriculum inventory and procurement processes.
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Lincoln Learning Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Lincoln Learning Solutions deployed Hubspot Live Chat on its public website to support real-time visitor engagement and web-based inquiry capture. The deployment is categorized as Chatbots and Conversational AI and serves as the front-line conversational layer for prospective students, parents, and site visitors.
The Hubspot Live Chat implementation centers on a website chat widget and configured conversational flows, including automated greeting sequences, lead capture forms, scripted responses for frequent questions, and live agent handoff rules. Conversations are retained as structured chat transcripts and aligned to contact records within the HubSpot platform, enabling conversational context to persist across marketing and support workflows.
Operational ownership sits with marketing and admissions teams, with governance defined around availability windows, routing rules to live agents, and conversation tagging for follow up. The rollout emphasized centralized conversation logging, standardized response templates, and agent training to ensure consistent handling of inbound education and enrollment inquiries.
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Lincoln Learning Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Lincoln Learning Solutions implemented HubSpot CMS. The HubSpot CMS deployment is used to manage the organization's public website and serves as their Web Content Management platform.
The implementation centralizes content authoring, page templates, hosted landing pages, blog management, and form based lead capture, aligning with standard Web Content Management workflows. Configuration reflects template driven page composition and role based publishing controls to support distributed editorial users. Content hosting is handled on the HubSpot platform rather than on premises infrastructure.
The scope of the deployment is site level and it supports marketing and communications functions responsible for public content and campaign pages. Operational coverage focuses on the corporate website and associated marketing microsites.
Governance follows typical CMS practices, with editorial workflows, access controls, and staged publishing to manage content lifecycle. The deployment enables centralized content ownership for marketing while allowing contributors to create and update pages directly within HubSpot CMS.
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Lincoln Learning Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2019 | 2019 |
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Lincoln Learning Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lincoln Learning Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounts Receivable Specialist | Manager | Finance | ||||
| Finance Associate | Manager | Finance | ||||
| Staff Accountant | Manager | Finance |
Apps Being Evaluated by Lincoln Learning Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-05 | Lincoln Learning Solutions | Evaluated | Edmentum | Edmentum Study Island | Learning and Development | HCM |