Barcelona, 8016,
Spain
Linkemann Technographics
Linkemann Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Linkemann and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Linkemann employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Linkemann has purchased the following applications: Evolutio Contact Center Cloud for Call Center in 2023, Amazon EC2 for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Linkemann is running and its propensity to invest more and deepen its relationship with Evolutio , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Linkemann revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Linkemann intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Linkemann Tech Stack and Enterprise Applications
Linkemann CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Evolutio | Legacy | Evolutio Contact Center Cloud | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, Linkemann deployed Evolutio Contact Center Cloud on its website. Linkemann implemented Evolutio Contact Center Cloud as a Call Center solution to centralize incoming customer engagement for its professional services business in Spain.
The Evolutio Contact Center Cloud configuration emphasizes cloud-native contact routing and a web-embedded contact interface, supporting inbound voice and digital channel entry points typical of Call Center deployments. Configuration was scaled for a small 10-person organization, focusing on an agent console, queue management, scheduling and basic call recording and presence features to support customer inquiry handling and appointment coordination.
Operational scope is website-driven customer support and client inquiry workflows, with day to day administration concentrated within a single site and small team governance. Implementation governance centers on role based access, lightweight agent administration, and process changes to route web origin contacts into the contact center console for handling by Linkemann’s service team.
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Marketing Automation | CRM |
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2024 | 2024 |
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Linkemann IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Linkemann
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by Linkemann Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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