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Lionel Racing Tech Stack and Enterprise Applications

Lionel Racing ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2015 2015
In 2015, Lionel Racing expanded use of Oracle NetSuite ERP to better align e-Commerce operations with its inventory, sales and financial systems. At the time Oracle NetSuite ERP was already the ERP system of record for Lionel, and the implementation concentrated on strengthening the integration layer between the storefront and ERP to eliminate manual porting of revenue transactions and to reconcile inventory and returns in real time. The deployment emphasized ERP Financial capabilities including order management, inventory management, sales order processing, returns handling and core financials such as accounts receivable and general ledger configuration within Oracle NetSuite ERP. Configuration and workflow automation focused on automated transaction ingestion and reconciliation so revenue transactions generated by e-Commerce would be recorded directly in NetSuite rather than being ported back manually. Integration work targeted the existing e-commerce platform and internal fulfillment processes, establishing bidirectional data flows for inventory availability, sales transactions and returns processing. Governance and operational scope involved IT and operations teams under the VP of Information Technology and Operations, with new process controls and reconciliation checkpoints instituted to keep data flows in sync across commerce, fulfillment and finance functions.
Tax Management ERP 2015 2015
Lionel Racing eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite SuiteCommerce eCommerce eCommerce n/a 2015 2015
In 2015 Lionel Racing deployed Oracle NetSuite SuiteCommerce to unify its eCommerce operations with NetSuite ERP. The implementation targeted the Lionel Trains and Lionel Racing brands and was driven by a need to align online transactions with inventory, sales and financial records. NetSuite was already the ERP system of record at Lionel, and company leadership reported that an earlier eCommerce system was not well integrated, which caused revenue transactions to occur on a separate platform and required manual porting back into the ERP. Configuration emphasized standard SuiteCommerce capabilities, including catalog and storefront management, order management and workflow, inventory availability and returns handling, and embedded billing reconciliation so orders flow directly into NetSuite financials. The Oracle NetSuite SuiteCommerce deployment leveraged native SuiteCommerce data models and order orchestration to reduce data handoffs and support order to cash continuity. Integrations centered on direct transactional integration with NetSuite ERP for real time inventory visibility, sales transaction posting and financial consolidation, enabling IT and operations teams to reconcile sales, inventory and returns within a single system of record. The deployment impacted IT, operations and finance functions and was positioned to remove the manual reconciliation work that previously accompanied online revenue and return flows. Governance changes included centralizing revenue transaction capture in NetSuite and revising fulfillment and returns workflows to align with ERP driven inventory states and financial posting rules. The project narrative emphasized eliminating the effort of porting revenue transactions and improving data flow synchronization across eCommerce, inventory and finance as core objectives of the Oracle NetSuite SuiteCommerce implementation.
Shipping Management eCommerce 2019 2019
Lionel Racing CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2018 2018
In 2018 Lionel Racing implemented Oracle NetSuite CRM as its cloud-hosted customer relationship management platform. Oracle NetSuite CRM is embedded on the Lionel Racing website to capture inbound contacts and centralize customer records, establishing the application as the companys primary CRM for customer-facing interactions. The deployment centers on core CRM functional modules, including contact and account management, web-to-lead form processing, opportunity and pipeline management, and service case activity logging. Configuration work documented includes mapping website form submissions into canonical contact records, automated lead assignment rules, and sales stage workflows to support structured prospect qualification and follow up. Operational coverage targets the sales and customer support teams across the United States, running on a cloud SaaS architecture without on-premise components. Governance practices emphasized a centralized data model, role based access controls, and standardized record templates to enforce consistent customer data, routing workflows and operational ownership within the organization.
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Lionel Racing IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Lionel Racing

First Name Last Name Title Function Department Email Phone
Vice President of Supply Chain Management VP Supply Chain
Executive Vice President and Chief Financial Officer CXO Finance
Senior Vice President / General Manager VP Operations
VIce President Information Technology VP IT
Director of Ecommerce Director Finance
Vice President of Marketing and Communications VP Marketing
Credit and Collections Manager Manager Finance
Director of Applications NetSuite Director IT
Director of Engineering Director Finance

Apps Being Evaluated by Lionel Racing Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lionel Racing IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lionel Racing digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lionel Racing Technographics
Lionel Racing is a Consumer Packaged Goods organization based in United States, with around 150 employees and annual revenues of $20.0 million.
Lionel Racing operates a diverse technology stack with applications such as Oracle NetSuite ERP, Oracle NetSuite SuiteCommerce and Oracle NetSuite CRM, covering areas like ERP Financial, eCommerce and CRM.
Lionel Racing has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle.
Lionel Racing recently adopted applications including Salesforce Marketing Cloud in 2020, USPS Click-N-Ship in 2019 and Oracle Netsuite Bronto Marketing Platform in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lionel Racing’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lionel Racing’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lionel Racing technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.