AI Buyer Insights:

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

Liverpool City Council
Location
33 Moore Street,
Liverpool, 2170, NSW,
Australia
Website
https://www.liverpool.nsw.gov.au/
Phone
61 2 8711 7000
Artw industry
Government
Employee
Revenue

Liverpool City Council Technographics

Liverpool City Council Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Liverpool City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Liverpool City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Liverpool City Council has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, Humanforce Ento Time and Attendance for Time and Attendance in 2016, IIZUKA Case Manager for Case Management in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Liverpool City Council is running and its propensity to invest more and deepen its relationship with SAP , Humanforce , IIZUKA or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Liverpool City Council revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liverpool City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Liverpool City Council Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP ERP ECC 6.0 ERP Financial ERP Financial Management n/a 2017 2017
ERP Financial ERP Financial Management 2016 2017
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Humanforce Legacy Humanforce Ento Time and Attendance Time and Attendance HCM n/a 2016 2016
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IIZUKA Legacy IIZUKA Case Manager Case Management ERP Services and Operations n/a 2015 2015
In 2015, Liverpool City Council implemented IIZUKA Case Manager to support its Benefits/Income Maximisation service. The deployment of IIZUKA Case Manager, a Case Management application, was provisioned for around 100 caseworkers and contact centre staff to manage end-to-end benefit checks and case resolution across council benefits operations. Configuration emphasized core case management capabilities such as structured case intake, workflow orchestration, task assignment, document capture and outcome tracking. IIZUKA Case Manager was configured to standardize benefit assessment forms and business rules, and to enable caseworker task queues, escalation workflows and automation of routine eligibility checks to reduce manual handoffs. The vendor case study does not enumerate named external integrations, therefore specific system connections are not specified. Operational coverage focused on contact centre operations and the council benefits team, consolidating intake through determination and case closure while applying role based access controls and task routing to align responsibilities between contact centre staff and benefit caseworkers. According to the vendor case study, the implementation improved outcomes for Liverpool City Council, increasing benefits generated from £6.9M to £9.35M and reducing end-to-end processing time by about 40 percent. The IIZUKA Case Manager deployment directly supported the council s Benefits/Income Maximisation business function and standardized case handling within the Case Management layer.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2019 2019
Chatbots and Conversational AI AI-Powered Application 2019 2019
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Data Warehouse Analytics and BI 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Audio Video and Web Conferencing Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2014 2014
Web Content Management Content Management 2020 2020
Web Content Management Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
Customer Experience CRM 2015 2015
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2021 2021
Marketing Analytics CRM 2024 2024
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2023 2023
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Web Gateways (SWG) CyberSecurity 2011 2011
Secure Web Gateways (SWG) CyberSecurity 2011 2011
IT Decision Makers and Key Stakeholders at Liverpool City Council
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Liverpool City Council Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Liverpool City Council Technographics

Liverpool City Council is a Government organization based in Australia, with around 900 employees and annual revenues of $300.0 million.

Liverpool City Council operates a diverse technology stack with applications such as SAP ERP ECC 6.0, Humanforce Ento Time and Attendance and IIZUKA Case Manager, covering areas like ERP Financial, Time and Attendance and Case Management.

Liverpool City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Humanforce and IIZUKA.

Liverpool City Council recently adopted applications including Microsoft Clarity in 2024, Microsoft Entra ID (formerly Azure Active Directory) in 2024 and Salesforce Marketing Cloud in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Liverpool City Council’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Liverpool City Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Liverpool City Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.