London, W11 4AN,
United Kingdom
LMAX Group Technographics
LMAX Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LMAX Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 259 LMAX Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LMAX Group has purchased the following applications: Infor SunSystems for ERP Financial in 2013, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017, DocuSign eSignature for Digital Signing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LMAX Group is running and its propensity to invest more and deepen its relationship with Infor , Salesforce , Docusign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LMAX Group revenues, which have grown to $77.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LMAX Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LMAX Group Tech Stack and Enterprise Applications
LMAX Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, LMAX Group implemented Infor SunSystems as an ERP Financial application to standardize corporate finance operations. The deployment targeted the finance, treasury, and accounting functions within the United Kingdom based professional services firm of approximately 259 employees.
Configuration centered on core ERP Financial capabilities commonly delivered by Infor SunSystems, including general ledger, accounts payable, accounts receivable, multicurrency accounting and statutory reporting structures. Workstreams included chart of accounts rationalization, configurable reporting trees for consolidated financial reporting, transaction posting rules and automated period close workflows. The Infor SunSystems application was configured to support intercompany accounting and automated control points for month end close.
The implementation included integration activity with IPOS, enabling transaction feeds into Infor SunSystems and supporting reconciliation and audit trails between operational order capture and the finance ledger. Integration emphasis was placed on transaction import mapping, reference synchronization and maintaining accounting controls across systems. Operational coverage focused on corporate finance and central accounting teams, with coordination across treasury and revenue operations for cash and revenue recognition alignment.
Governance established centralized process ownership for finance, defined a monthly close cadence and implemented role based access control within Infor SunSystems. The rollout proceeded through configuration, testing and staged cutover phases, accompanied by finance team adoption of standardized operating procedures and reconciliation routines.
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LMAX Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, LMAX Group implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The deployment establishes a customer-facing conversational layer aligned with the Chatbots and Conversational AI category, embedding a web chat widget to surface real-time support and presales interactions to online agents. Traffic is handled through the site-embedded chat client to Salesforce Chat services, routing sessions to an agent console and capturing session metadata and transcripts for downstream processing. The implementation is positioned to support customer service and trading support workflows, providing synchronous chat handling and agent queue management.
Functionally the Salesforce Chat implementation includes live agent routing, session transcript capture, and web-based agent interfaces, reflecting standard Chatbots and Conversational AI capabilities. Architecturally the solution connects the client-side widget to Salesforce-hosted chat endpoints and the agent console, enabling persistent chat records on the Salesforce platform and facilitating record creation and archival of customer communication. Operational coverage is focused on the public website and customer-facing teams, with governance centered on agent console use and transcript retention for customer communication records.
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LMAX Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, LMAX Group deployed DocuSign eSignature as a Digital Signing solution on its website. The implementation positions DocuSign eSignature at the customer-facing web layer to capture legally binding electronic signatures for online document workflows, enabling a consistent signing experience directly from web pages while preserving signature audit trails and certificates. The deployment focuses on embedded signing and hosted signing flows to minimize context switching for end users and to centralize signature provenance within the web channel.
Technically the rollout leverages DocuSign eSignature capabilities such as envelope management, templating for repeatable documents, signature capture, and event notification to operationalize signing within browser-based workflows. Integration is executed at the website level using standard web integration patterns, including embedded signing and API-driven envelope creation, and it applies Digital Signing authentication and audit controls to maintain compliance and traceability. Governance emphasis centered on standardizing signing workflows and documenting the online signature process for ongoing operational control across customer-facing transactions.
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LMAX Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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LMAX Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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LMAX Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2018 | 2018 |
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LMAX Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2020 | 2020 |
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LMAX Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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LMAX Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at LMAX Group
Apps Being Evaluated by LMAX Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-03 | LMAX Group | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |