Locaweb
Rua Itapaiuna, 2434 Vila Andrade,
Sao Paulo, 05707-001, SP,
Brazil
Sao Paulo, 05707-001, SP,
Brazil
55 11 3544 0444
Professional Services
Locaweb Technographics
Locaweb Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Locaweb and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Locaweb employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Locaweb has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, Cegid Talentsoft LMS for Learning and Development in 2018, Engageware Aivo AgentBot AI Platform for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Locaweb is running and its propensity to invest more and deepen its relationship with SAP , Cegid , Kenoby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Locaweb revenues, which have grown to $159.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Locaweb intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Locaweb Tech Stack and Enterprise Applications
Locaweb ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Locaweb implemented SAP ERP ECC 6.0 to deliver ERP Financial capabilities for its São Paulo operations. The engagement was a full implementation of the SAP FI application focused on centralized financial processing and transactional governance across core accounting functions.
The implementation covered parameterization and specification of FI programs, preparation of training material, and provision of post-implementation support. Functional modules configured included Accounts Receivable AR, Accounts Payable AP, General Ledger GL, Treasury TR and Asset Accounting AA, with business processes modeled for customer postings, supplier postings and fixed asset accounting.
Integrations were explicitly built for bank processes and electronic payments with ITAU, BRADESCO, HSBC and Unibanco and for routine system interfaces required by AR and AP. The project also included small ABAP adjustments to existing Z-programs in FI AA and implementation of BADIs to adapt the purchase process, preserving standard ECC 6.0 upgrade paths while addressing local interface requirements.
Governance activities emphasized functional ownership and operational handover, including training material delivery and ongoing customer service and project maintenance for AR, AP, GL, TR and AA modules. Post-implementation support was structured to handle transactional issues and incremental program fixes, aligning SAP ERP ECC 6.0 operations with Locaweb financial controls and accounting workflows.
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Locaweb HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Talentsoft LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, Locaweb implemented Cegid Talentsoft LMS to centralize employee learning and modernize delivery across its workforce. The deployment targeted Learning and Development for approximately 1,200 employees across five offices nationwide, shifting a program that previously relied on roughly 25 face to face training sessions per month toward a managed digital learning environment.
The Cegid Talentsoft LMS implementation emphasized standard Learning and Development capabilities, including a centralized course catalog, e learning content delivery, instructor led scheduling, automated enrollment and learning paths, assessment and certification workflows, and reporting dashboards for administrators and managers. Configuration focused on role based access and user provisioning to align learning plans with operational schedules for teams providing round the clock service to 270,000 clients.
Integrations were not specified in source materials, the rollout was executed across Locaweb offices and aligned learning operations with HR and L&D functions to support customer facing and technical teams. Governance established centralized learning administration and program scheduling to replace a high volume of in person sessions, and the Cegid Talentsoft LMS is credited with revolutionizing Locawebs training user experience.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Locaweb AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Engageware | Legacy | Engageware Aivo AgentBot AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Locaweb deployed Engageware Aivo AgentBot AI Platform to augment its customer service operations. The Engageware Aivo AgentBot AI Platform was implemented as a Chatbots and Conversational AI solution to automate routine customer interactions and preserve humanized support for its client base.
Implementation centered on core conversational capabilities typical of the Chatbots and Conversational AI category, including intent recognition, dialog management, natural language understanding, automated response libraries, and scripted escalation paths to human agents. Configuration emphasized reusable conversational flows and template-driven message handling to ensure consistent service behavior across inquiries.
Operational coverage focused on customer support and front-line service teams within Locaweb, supporting its more than 280K customers with automated and humanized technology. Governance practices described in the implementation narrative included content and response governance, iterative intent tuning, and phased rollout and training for support agents to manage handoffs and exception handling.
The deployment positioned Engageware Aivo AgentBot AI Platform as a primary conversational layer in Locaweb's support stack, aligning Chatbots and Conversational AI capabilities with customer service workflows and ongoing operational governance to sustain conversational model updates and escalation procedures.
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Chatbots and Conversational AI | AI-Powered Application |
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2013 | 2013 |
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Locaweb Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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PBX, VoiP and Phone Systems | Collaboration |
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2006 | 2006 |
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Locaweb eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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Locaweb CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Locaweb ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Locaweb PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2023 | 2023 |
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Locaweb IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Locaweb
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Locaweb Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Locaweb IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Locaweb digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Locaweb Technographics
Locaweb is a Professional Services organization based in Brazil,
with around 3000 employees and annual revenues of $159.4 million.
Locaweb operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Cegid Talentsoft LMS and Engageware Aivo AgentBot AI Platform,
covering areas like ERP Financial, Learning and Development and Chatbots and Conversational AI.
Locaweb has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Cegid and Engageware.
Locaweb recently adopted applications including
CodeTwo Email Signatures in 2023, ServiceNow ITSM in 2023 and MailChannels in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Locaweb’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Locaweb’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Locaweb technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.