AI Buyer Insights:

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

Lockyer Valley Regional Council
Location
26 Railway St,
Gatton, 4343, QLD,
Australia
Website
https://www.lvrc.qld.gov.au/
Phone
61 7 5462 4000
Artw industry
Government
Employee
Revenue

Lockyer Valley Regional Council Technographics

Lockyer Valley Regional Council Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lockyer Valley Regional Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 253 Lockyer Valley Regional Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Lockyer Valley Regional Council has purchased the following applications: Enghouse Interactive Quality Management for Customer Experience in 2016, JavaScript for Apps Development in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lockyer Valley Regional Council is running and its propensity to invest more and deepen its relationship with Enghouse Interactive , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lockyer Valley Regional Council revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lockyer Valley Regional Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lockyer Valley Regional Council Data, Technology Stack, and Enterprise Applications
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enghouse Interactive Legacy Enghouse Interactive Quality Management Customer Experience CRM Insync Technology 2016 2016
In 2016 Lockyer Valley Regional Council implemented Enghouse Interactive Quality Management together with Enghouse Communications Centre to modernize its contact centre and enable multi-channel resident engagement. The deployment was delivered with Insync Technology and focused on contact-centre and CRM processes to strengthen Customer Experience and operational oversight. The implementation configured the Enghouse Interactive Quality Management suite to provide integrated call recording and screen recording as core QA capabilities. Functional modules included quality assurance workflows, personal performance benchmarking, and team KPI dashboards, enabling structured agent coaching and standardized evaluation criteria. Operational coverage emphasized contact centre operations and resident services, with the solution instrumenting multi-channel engagement workflows across voice and digital channels. The project integrated QA and performance data into existing contact-centre and CRM processes, consolidating interaction records and evaluation artifacts for operational teams. Governance changes introduced formal QA workflows and performance benchmarking practices to support ongoing agent coaching and supervisor review cycles. Outcomes called out in the deployment included personal performance benchmarking, team KPI dashboards, easier agent coaching, and integrated call and screen recording for quality assurance, all provisioned via Enghouse Interactive Quality Management for Customer Experience.
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy JavaScript Apps Development PaaS n/a 2023 2023
Apps Development PaaS 2023 2023
IT Decision Makers and Key Stakeholders at Lockyer Valley Regional Council
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Lockyer Valley Regional Council Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lockyer Valley Regional Council Technographics

Lockyer Valley Regional Council is a Government organization based in Australia, with around 253 employees and annual revenues of $30.0 million.

Lockyer Valley Regional Council operates a diverse technology stack with applications such as Enghouse Interactive Quality Management and JavaScript, covering areas like Customer Experience and Apps Development.

Lockyer Valley Regional Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Enghouse Interactive and Oracle.

Lockyer Valley Regional Council recently adopted applications including Google Tag Manager in 2023, Google Tag Manager in 2023 and JavaScript in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lockyer Valley Regional Council’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lockyer Valley Regional Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lockyer Valley Regional Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.