Beaverton, 97008, OR,
United States
Logbinder Technographics
Logbinder Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Logbinder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Logbinder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Logbinder has purchased the following applications: Microsoft 365 for Collaboration in 2015, Helpspot for Customer Support in 2015, JavaScript for Apps Development in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Logbinder is running and its propensity to invest more and deepen its relationship with Microsoft , Helpspot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Logbinder revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Logbinder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Logbinder Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Helpspot | Legacy | Helpspot | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Logbinder implemented HelpSpot as its Customer Support application to provide a public support portal for customers. The HelpSpot implementation serves as a centralized knowledge base and ticket submission system delivering technical customer support for Logbinder's audit and logging products across security and IT operations. The public HelpSpot support site consolidates product documentation, KB articles, and case submission workflows into a single external touchpoint. Operational scope focuses on North American customers with the support portal acting as the primary external channel for documentation and case intake.
HelpSpot's knowledge base and case submission modules are configured to present product documentation and enable case creation from the public portal, linking KB content to ticket records for consistent troubleshooting. Operational coverage includes technical support and customer-facing support teams handling security and IT operations inquiries, with workflows managed inside the HelpSpot application for routing and case lifecycle. The deployment emphasizes consolidation of documentation, KB articles, and case submission to accelerate support and troubleshooting for customers. Logbinder uses HelpSpot to unify documentation publishing and ticket intake within its Customer Support function.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaScript | Apps Development | PaaS | n/a | 2025 | 2025 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Logbinder
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Logbinder Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||