London, EC2M 4AA,
United Kingdom
Lombard Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lombard and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Lombard employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lombard has purchased the following applications: IgniteTech Aurea Process for Business Process Management in 2010, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2018, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lombard is running and its propensity to invest more and deepen its relationship with IgniteTech , LivePerson , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lombard revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lombard intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IgniteTech | Legacy | IgniteTech Aurea Process | Business Process Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 Lombard implemented IgniteTech Aurea Process to automate its statuary document services within Lombard Vehicle Management. The deployment used IgniteTech Aurea Process, historically Savvion Business Manager SBM, as a Business Process Management platform to streamline document retrieval and dispatch workflows for vehicle document requests.
The implementation configured workflow orchestration and case management modules to model request intake, document assembly, routing, and outbound dispatch. SLA monitoring rules, status tracking, and audit trail capabilities were implemented to surface request progress, trigger escalations, and maintain compliance with document handling requirements.
The UK implementation integrated archival retrieval processes to unify live request handling with archival stores, enabling retrieval queries and dispatch actions that span active and archived document repositories. Operational coverage focused on vehicle document requests and statuary document services across Lombard vehicle management operations in the United Kingdom.
Governance changes accompanied the rollout, with process ownership and operational runbooks adjusted to enforce the new workflow and SLA rules within IgniteTech Aurea Process. According to the implementation write up the project improved tracking and SLA adherence for vehicle document requests through the configured Aurea Process workflows and archival retrieval integration.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
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Digital Signing | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2023 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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