London Borough of Hammersmith and Fulham
Hammersmith & Fulham Council Town Hall, King Street, Hammersmith,
London, W6 9JU,
United Kingdom
London, W6 9JU,
United Kingdom
44 20 8748 3020
Government
London Borough of Hammersmith and Fulham Technographics
London Borough of Hammersmith and Fulham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London Borough of Hammersmith and Fulham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1757 London Borough of Hammersmith and Fulham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Borough of Hammersmith and Fulham has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Microsoft 365 for Collaboration in 2016, CIVIC Ffora for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Borough of Hammersmith and Fulham is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , CIVIC Computing or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Borough of Hammersmith and Fulham revenues, which have grown to $374.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Borough of Hammersmith and Fulham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London Borough of Hammersmith and Fulham Tech Stack and Enterprise Applications
London Borough of Hammersmith and Fulham ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, London Borough of Hammersmith and Fulham implemented SAP ERP ECC 6.0. The SAP ERP ECC 6.0 deployment serves ERP Financial functions across the council and underpins a shared services approach delivered through a Public-Public Partnership with other local authorities including Oxfordshire County Council, Westminster City Council, and the Royal Borough of Kensington and Chelsea.
The implementation centers on core ERP Financial capabilities, covering general ledger, accounts payable, accounts receivable, procurement controls, and financial reporting modules consistent with SAP ERP ECC 6.0 financial functionality. Configuration emphasized centralised financial data models and a standard chart of accounts to support consolidated processing across partner organisations.
Operational delivery and system integration are managed in house, with the council provisioning SAP access and services to external public bodies including Hampshire Constabulary, Hampshire Fire and Rescue Service, and the Office of the Police and Crime Commissioner for Hampshire. The environment coexists with SAP C4C used for CRM, indicating application level integration between the SAP ERP ECC 6.0 financial stack and the council CRM functions.
Governance operates under a Public-Public Partnership agreement, with shared service controls and in house technical stewardship rather than external systems integrators. Contract documentation records the SAP ECC contract value at £6.2m with annual maintenance of £1.1m and licences held in perpetuity, which defines the commercial basis for ongoing ERP Financial support.
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London Borough of Hammersmith and Fulham Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, London Borough of Hammersmith and Fulham implemented Microsoft 365 as its Collaboration platform. The council surfaces Microsoft 365 functionality on its public website at https://www.lbhf.gov.uk/ and uses the suite to provide cloud based collaboration across its digital channels.
Microsoft 365 is configured to deliver core Collaboration capabilities at the council, including Exchange Online for email, SharePoint for intranet and content publishing, Microsoft Teams for real time meetings and chat, and OneDrive for personal file storage. Identity and access are managed within the Microsoft 365 tenancy using Azure Active Directory as part of the overall cloud provisioning and security framework.
Operational coverage centers on internal collaboration and council communications, with Microsoft 365 Collaboration aligned to support content publishing on the public website and document lifecycle workflows for council teams. Governance is applied through tenancy level access controls and SharePoint site structures to standardize content publishing and collaboration patterns across departments.
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London Borough of Hammersmith and Fulham Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, London Borough of Hammersmith and Fulham deployed CIVIC Ffora as its Web Content Management platform. The council is using CIVIC Ffora to manage and publish content on its public website, centralizing editorial control for citizen-facing information and service pages.
CIVIC Ffora implementation centers on standard Web Content Management capabilities, including role based content authoring, templated page composition, scheduled publishing, versioning, and editorial approval workflows. The deployment emphasizes responsive templates and accessibility oriented content controls consistent with public sector publishing requirements.
Operationally the CIVIC Ffora instance is applied across corporate communications, digital services, and customer engagement channels to standardize web pages and news updates. Governance has been organized around editorial roles and publishing workflows, with content owners and approvers defined to maintain compliance and content lifecycle discipline.
The implementation of CIVIC Ffora supports structured content management, centralized templates, and governed publishing processes for the London Borough of Hammersmith and Fulham website, providing a platform for ongoing content maintenance and editorial governance.
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London Borough of Hammersmith and Fulham CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Customer Experience | CRM |
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2020 | 2020 |
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London Borough of Hammersmith and Fulham PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Transactional Email | PaaS |
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2021 | 2021 |
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London Borough of Hammersmith and Fulham IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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London Borough of Hammersmith and Fulham Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Video Security Cameras | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at London Borough of Hammersmith and Fulham
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Head of People Operations | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Head of Customer Service | Director | Customer Service | |
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Business Intelligence Strategic Lead | Manager | IT | |
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Apps Being Evaluated by London Borough of Hammersmith and Fulham Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London Borough of Hammersmith and Fulham IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London Borough of Hammersmith and Fulham digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD London Borough of Hammersmith and Fulham Technographics
London Borough of Hammersmith and Fulham is a Government organization based in United Kingdom,
with around 1757 employees and annual revenues of $374.0 million.
London Borough of Hammersmith and Fulham operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Microsoft 365 and CIVIC Ffora,
covering areas like ERP Financial, Collaboration and Web Content Management.
London Borough of Hammersmith and Fulham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Microsoft and CIVIC Computing.
London Borough of Hammersmith and Fulham recently adopted applications including
Amazon SES in 2021, Amazon EC2 in 2021 and Amazon CloudFront in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London Borough of Hammersmith and Fulham’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London Borough of Hammersmith and Fulham’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London Borough of Hammersmith and Fulham technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.