London Borough of Lewisham
Laurence House, Catford Road,
London, SE6 4RU,
United Kingdom
London, SE6 4RU,
United Kingdom
44 20 8314-6000
Government
London Borough of Lewisham Technographics
London Borough of Lewisham Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London Borough of Lewisham and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2555 London Borough of Lewisham employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Borough of Lewisham has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2018, Microsoft Dynamics 365 for Housing Associations for Real Estate Property Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Borough of Lewisham is running and its propensity to invest more and deepen its relationship with Oracle , Zellis , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Borough of Lewisham revenues, which have grown to $304.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Borough of Lewisham intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London Borough of Lewisham Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP Financial Management | EvoSys | 2018 | 2019 |
In 2018 the London Borough of Lewisham implemented Oracle Cloud ERP to modernize its back-office services, moving core Finance and HR capabilities to Oracle Cloud. The deployment is categorized as ERP Financial and was delivered with EvoSys as the systems integrator, replacing an on-premise Oracle E-Business Suite environment with Oracle Cloud ERP for council finance, HR and payroll functions.
The programme was organized in phases, with the first phase going live in May 2018 and delivering HR Core, Finance and Procurement modules. The second phase was underway and targeted a May 2019 go-live for HR Absence, Payroll and Self Service for Managers and Employees, reflecting a staged functional rollout across personnel, payroll processing and supplier payment workflows.
Architecturally the implementation follows a cloud SaaS model using Oracle Cloud ERP as the single system of record for financial ledger, procurement and HR core data, with configuration focused on standardised financial controls, procurement approvals and employee self-service flows. Functional capabilities implemented include HR Core, absence management, payroll processing, procurement modules and manager and employee self-service, aligned to municipal back-office operations.
Programme governance emphasized phased go-lives and coordination between the council and EvoSys, with the programme structure sequencing core modules prior to payroll and self-service. Rollout planning covered cross-departmental process alignment for finance and HR, and the initiative represents a controlled replacement of Oracle E-Business Suite by Oracle Cloud ERP within Lewisham council operational domains.
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2014 | 2014 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Evosys | 2018 | 2019 |
In 2018, London Borough of Lewisham went live with Oracle Cloud HCM as part of a broader move to Oracle Cloud applications. The deployment focused on Core HR capability and formed the initial phase of a multi-module programme that included Finance and Procurement modules in the first wave.
Phase 1 went live in May 2018 with HR Core, Finance and Procurement modules. The implementation of Oracle Cloud HCM delivered Core HR functionality including central employee records, organizational and position structures, and HR transaction processing consistent with Core HR workflows.
The programme was executed as a multi-module Oracle Cloud deployment, with the HR stream aligned to Finance and Procurement within the same cloud programme. Evosys served as the SI/VAR on the programme, and the second phase to implement HR Absence, Payroll and Self Service for Managers and Employees was under way and on target to go live in May 2019, indicating a phased, cross-departmental roll out across HR, payroll and manager self-service domains.
Governance was run at programme level to coordinate phased releases across departments, with configuration and process standardization prioritized for HR, Finance and Payroll operations. Oracle Cloud HCM is established as the central Core HR application for the borough, supporting employee and manager self-service workflows as the programme moves into payroll and absence processing.
|
|
|
|
|
Employee Self Service | HCM |
|
2020 | 2020 |
|
|
|
|
|
Learning and Development | HCM |
|
2018 | 2018 |
|
|
|
|
|
Payroll | HCM |
|
2018 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Housing Associations | Real Estate Property Management | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022 London Borough of Lewisham contracted for deployment of Microsoft Dynamics 365 for Housing Associations within its Real Estate Property Management estate, initiating a procurement to engage a Systems Integrator to deliver a pre-configured Dynamics 365 and Power Apps housing management and CRM platform. The programme targeted approximately 600 joint users across Lewisham Council and Lewisham Homes, with a latest mobilisation date of 2 May 2022 and an expected contract length of 24 months, and a mandatory HMS go-live deadline of March 2023 for the housing management system component.
The deployment scope specified Microsoft Dynamics 365 for Housing Associations as the core application and required implementation of core housing modules including general case management, anti-social behaviour, estates inspection, repairs, voids and lettings, complaints, leasehold management and service charge, arrears, rents and service charge payments, FOI and DPA workflows, members and MP enquiries, contractor and customer portals, plus asset management aligned to HACT data standards. The supplier was required to validate the vendor solution in a solution validation phase covering governance design, information security architecture, technical and non-technical prerequisites, and to provide end user training and an adoption model, including use of a champions network.
Integrations and migration were explicit implementation signals, the programme required integration with the Council and ALMO finance landscape including short term integration to Integra and a planned integration to Oracle Fusion, and connectivity to Locata for allocations. The work also called out migration of data from Capita Academy, LiveLink EDMS, and Promaster where applicable, plus integration or replacement considerations for Clearview, Open Contractor, True Compliance, Deeplake, and DRS, all expected to expose API interfaces, with no middleware mandated. Reporting integration was specified to the corporate reporting tool and Power BI as part of ongoing reporting and analytics alignment.
Governance and delivery expectations included mobilisation at contract signature, an initial 12 month programme for the HMS followed by a further six months for CRM, management of complex stakeholder relationships in a local government and ALMO environment, and remote collaboration using Microsoft Teams with periodic in-office activity at Laurence House. The procurement required the SI to demonstrate end-to-end housing journey implementations in live customer environments, verifiable integration experience with Line of Business systems in housing, and proven data migration capability from housing management and asset systems. The supplier was also required to provide ongoing support under a standard defined SLA.
Procurement evaluation emphasized technical competence and price equally, with technical competence weighted at 40 percent, price at 40 percent, and cultural fit at 20 percent, and the ITT demanded delivery of a new resident and third party portal built on Microsoft technologies rather than reuse of the existing Verse One based resident portal. The programme scoped payment under a capped time and materials model and included explicit requirements for solution validation, training and adoption, and the ability to simplify the existing integration landscape while meeting the March 2023 operational deadline.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Natural Language Processing | AI-Powered Application |
|
2015 | 2015 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2014 | 2014 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Engagement | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2023 | 2023 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2017 | 2017 |
|
|
|
|
|
Financial Consolidation and Close | EPM |
|
2017 | 2017 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at London Borough of Lewisham
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by London Borough of Lewisham Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London Borough of Lewisham IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London Borough of Lewisham digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD London Borough of Lewisham Technographics
London Borough of Lewisham is a Government organization based in United Kingdom,
with around 2555 employees and annual revenues of $304.0 million.
London Borough of Lewisham operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Microsoft Dynamics 365 for Housing Associations,
covering areas like ERP Financial, Core HR and Real Estate Property Management.
London Borough of Lewisham has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
London Borough of Lewisham recently adopted applications including
Microsoft Dynamics 365 Customer Engagement in 2023, Microsoft Dynamics 365 Sales in 2023 and Microsoft Dynamics 365 for Housing Associations in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London Borough of Lewisham’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London Borough of Lewisham’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London Borough of Lewisham technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.