London City Airport
London City Airport City Aviation House Royal Docks,
London, E16 2PB,
United Kingdom
London, E16 2PB,
United Kingdom
44 20 7646-0000
Transportation
London City Airport Technographics
London City Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London City Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 605 London City Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London City Airport has purchased the following applications: Reward Gateway Employee Reward and Recognition for Employee Recognition and Rewards Management in 2020, Saab Digital Tower Suite for Airport Management in 2020, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London City Airport is running and its propensity to invest more and deepen its relationship with Edenred , Saab Sensis , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London City Airport revenues, which have grown to $139.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London City Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London City Airport Tech Stack and Enterprise Applications
London City Airport HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Edenred | Legacy | Reward Gateway Employee Reward and Recognition | Employee Recognition and Rewards Management | HCM | n/a | 2020 | 2020 |
In 2020, London City Airport deployed Reward Gateway Employee Reward and Recognition on its employee-facing website to support Employee Recognition and Rewards Management. The implementation was scoped to the airport workforce of 605 employees and was provisioned as an HR-managed portal for internal staff engagement.
Configuration focused on category-aligned capabilities, with the Reward Gateway Employee Reward and Recognition implementation centralizing recognition workflows, a reward catalog and points-based recognition functionality common to Employee Recognition and Rewards Management platforms. The deployment emphasized a recognitions feed, user-facing reward redemption and administrative configuration for program rules and entitlements.
The solution is embedded on the London City Airport reward gateway site and is administered by HR and internal communications to coordinate peer recognition and reward distribution across on-site operations in the United Kingdom. Governance was structured through HR ownership, administrator dashboards and role-based access controls typical of employee reward platforms.
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London City Airport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Saab Sensis | Legacy | Saab Digital Tower Suite | Airport Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, London City Airport implemented Saab Digital Tower Suite to enable remote air traffic control for the aerodrome. The Saab Digital Tower Suite deployment provided live camera and sensor feeds operated from NATS' Swanwick centre in the United Kingdom, and the capability went into operation in 2021 according to the vendor announcement.
The implementation used Saab's Digital Tower sensors and display and augmentation features to extend visual coverage and system resilience for airport operations. Functional capabilities emphasized include high resolution video surveillance, sensor fusion for situational awareness, and augmented displays for controller decision support consistent with Airport Management solutions.
Operationally the Saab Digital Tower Suite was integrated into London City Airport's ATM workflow by routing live feeds and controller displays to NATS at Swanwick, shifting air traffic control execution away from the physical tower and centralizing operational control. The scope covered air traffic management and operational control functions at London City Airport, with primary operational governance executed by NATS personnel at the Swanwick centre.
The deployment expanded operational capacity and situational awareness for London City Airport while increasing coverage and resilience for airport operations as stated by the vendor. The rollout timeline began with the 2020 implementation and reached operational status in 2021, aligning technical sensor deployment with centralized remote controller operations.
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London City Airport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, London City Airport implemented Microsoft 365. The Microsoft 365 deployment serves as the airport's Collaboration platform supporting corporate communications and team collaboration across the organization.
The implementation was provisioned as a cloud-hosted Microsoft 365 tenant that included Exchange Online for enterprise email, Microsoft Teams for messaging and meetings, SharePoint Online for intranet and document collaboration, and OneDrive for Business for individual file storage. Azure Active Directory was used for centralized identity and access control, enabling single sign-on and role-based access, while tenant-level policies governed mail routing, Teams provisioning, SharePoint site structure, and OneDrive storage settings.
Rollout covered London City Airport’s administrative and operational staff within its 605-employee workforce, aligning Collaboration capabilities with business functions such as operations control, customer service, and corporate communications. Public references to Microsoft 365 artifacts on the London City Airport website indicate tenant services are leveraged in external-facing contexts as part of the airport’s communications and collaboration footprint.
Governance was structured through central tenant administration with policy controls for information governance, retention, and external sharing configured at the tenant and site level. Configuration and change management relied on Microsoft 365 native security and compliance features to standardize collaboration workflows across airport business functions.
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London City Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Web Content Management | Content Management |
|
2018 | 2018 |
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London City Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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London City Airport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
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London City Airport TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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London City Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at London City Airport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by London City Airport Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London City Airport IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London City Airport digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD London City Airport Technographics
London City Airport is a Transportation organization based in United Kingdom,
with around 605 employees and annual revenues of $139.0 million.
London City Airport operates a diverse technology stack with applications such as
Reward Gateway Employee Reward and Recognition, Saab Digital Tower Suite and Microsoft 365,
covering areas like Employee Recognition and Rewards Management, Airport Management and Collaboration.
London City Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Edenred, Saab Sensis and Microsoft.
London City Airport recently adopted applications including
Microsoft Clarity in 2022, OneTrust Cookie Consent in 2022 and OneTrust CookiePro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London City Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London City Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London City Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.