London Hydro
London Hydro, 111 Horton Street,
London, N6A 4H6, ON,
Canada
London, N6A 4H6, ON,
Canada
1 519-661-5503
Utilities
London Hydro Technographics
London Hydro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London Hydro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 London Hydro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Hydro has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2019, Forms/Email Based ATS for Applicant Tracking System in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Hydro is running and its propensity to invest more and deepen its relationship with SAP , Bambora , In-House Applications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Hydro revenues, which have grown to $52.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Hydro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London Hydro Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | HNIT | 2019 | 2019 |
In 2019, London Hydro upgraded to SAP ERP ECC 6.0 as its ERP Financial platform. The program aimed to adopt recent SAP innovations and align the utility's financial operations with industry best practices.
The SAP ERP ECC 6.0 deployment focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, asset accounting, and financial reporting, configured for municipal utility accounting and regulatory requirements. Configuration work encompassed master data rationalization, chart of accounts redesign, tax configuration, and localized financial controls. The implementation architecture followed a standard SAP development quality assurance production landscape to support iterative configuration and testing.
HNIT acted as the system integrator and led technical upgrade activities, system testing, and cutover planning. Integrations were staged for adjacent operational systems and billing reconciliation workflows, with interfaces validated during rigorous integration testing. Operational coverage included corporate finance, procurement finance touchpoints, and back office accounting processes within London Hydro's corporate operations.
Governance relied on formal change control, phased rollout plans, and comprehensive training programs to minimize disruption and accelerate adoption. Rigorous testing cycles and go live rehearsals were used to validate data conversion and end to end processes. The SAP upgrade delivered enhanced functionalities, improved performance, and greater agility to adapt to evolving business needs while supporting improved service delivery to customers.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Forms/Email Based ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, London Hydro implemented Forms/Email Based ATS as its applicant intake solution on the corporate careers site, deploying the in-house application as the primary Applicant Tracking System. The Forms/Email Based ATS centralizes job postings and captures candidate submissions through web forms and routed email, providing a lightweight tracking layer for hiring activity. Deployment is web hosted on londonhydro.com and operated by internal HR staff.
Configuration emphasis centers on structured job application forms, automated email ingestion for resumes and cover letters, and status tracking workflows used by talent acquisition and hiring managers. The implementation favors email centric processing over integrated HRIS or payroll interfaces, with governance and workflow control retained by HR through defined email handling and foldering practices. The deployment supports core recruiting functions including requisition intake, applicant screening intake, interview scheduling coordination and basic candidate status updates within the Applicant Tracking System.
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, London Hydro implemented Google Workspace (Formerly Google G-Suite). The deployment established a cloud native Collaboration platform providing corporate email, calendaring, and real time document collaboration for staff. References to Google Workspace on the London Hydro website indicate the platform is part of the organization’s public IT profile.
Google Workspace (Formerly Google G-Suite) configurations include core Collaboration capabilities such as Gmail, Google Drive, Docs, Sheets, Slides, Calendar, and Google Meet, together with administrative tooling accessible through the Admin console and account provisioning. These modules enable synchronous and asynchronous workflows, document co editing, shared drives, and meeting orchestration consistent with Collaboration category functional expectations.
Operational scope covers internal employee communication and document workflows across corporate functions at London Hydro, supporting business functions including communications, records management, and team collaboration. The implementation follows cloud native identity and account management patterns typical for Collaboration platforms to manage users and groups.
Governance and operational controls are exercised through Google Workspace administrative features, including user provisioning, group access configuration, and retention controls available via Google’s compliance tooling, aligning operational policy enforcement with Collaboration platform capabilities. The narrative centers on London Hydro Google Workspace (Formerly Google G-Suite) Collaboration as the foundational collaboration infrastructure for the utility.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2002 | 2002 |
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Marketing Automation | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at London Hydro
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by London Hydro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London Hydro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London Hydro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD London Hydro Technographics
London Hydro is a Utilities organization based in Canada,
with around 300 employees and annual revenues of $52.0 million.
London Hydro operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Forms/Email Based ATS and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
London Hydro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Google.
London Hydro recently adopted applications including
Bambora in 2022, Bloomreach Exponea Marketing Automation in 2020 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London Hydro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London Hydro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London Hydro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.