London Jewelers
2046 Northern Blvd.,
Manhasset, 11030, NY,
United States
Manhasset, 11030, NY,
United States
1 516-627-7475
Consumer Packaged Goods
London Jewelers Technographics
London Jewelers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London Jewelers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 London Jewelers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Jewelers has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Tawk.to for Chatbots and Conversational AI in 2020, Adobe Commerce (ex Magento) for eCommerce in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Jewelers is running and its propensity to invest more and deepen its relationship with Intuit , Tawk.to , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Jewelers revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Jewelers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London Jewelers Tech Stack and Enterprise Applications
London Jewelers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2011 | 2011 |
In 2011, London Jewelers implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment concentrated core accounting functions for a 90 employee consumer packaged goods company into a single QuickBooks configuration, aligning financial control across nine corporate books previously maintained in MAS90.
The implementation configured Intuit Quickbooks Enterprise to manage general ledger activities, daily accounts payable workflows, and cash receipts processing, with three dedicated bookkeepers monitoring day to day A/P and receipts. Financial operations also included creation and posting of payroll, accrual and allocation journal entries, routine balance sheet and income statement reconciliations, and income and expense account analysis.
Monthly processes were structured inside Intuit Quickbooks Enterprise to support sales tax processing, preparation of monthly and year end financial statements, and generation of interim management reports and supporting schedules for management and external CPA engagement. The QuickBooks environment also housed bookkeeping and financial statement preparation for a nonprofit entity and an e-commerce business, treated as distinct reporting entities within the same ERP Financial instance.
Governance centered on role based bookkeeping responsibilities, day to day monitoring by three bookkeepers, and a month end close cadence that consolidated journal entry workflows and tax support tasks. Operational controls emphasized systematic journal entry creation and schedule preparation to sustain external audit readiness and management reporting consistency.
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London Jewelers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, London Jewelers implemented Tawk.to as a Chatbots and Conversational AI solution on its public website to support customer engagement and online inquiries. The deployment uses the Tawk.to web-embedded chat widget and associated agent console to provide real-time messaging, visitor presence indicators, offline contact forms, and canned response workflows, aligning the application with customer service and e-commerce support functions.
Configuration focused on site-wide embedding of the Tawk.to script across core storefront pages, with agent access provisioned for customer service staff and web operations. Functional modules implemented include live chat routing through the Tawk.to agent dashboard, basic conversation history and session logging, and administrative controls for business hours and automated offline messaging. Governance is centered on operational ownership by customer-facing teams, with configuration and canned response maintenance managed through the Tawk.to admin interface.
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London Jewelers eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2011 | 2011 |
In 2011, London Jewelers implemented Adobe Commerce (ex Magento) for eCommerce on its public website. The deployment centralizes the online storefront and product catalog for the consumer packaged goods jewelry retailer.
Adobe Commerce (ex Magento) is configured to support catalog management, product variants and attributes, pricing and promotions, shopping cart and checkout flows, content management for product and category pages, and built in order management workflows. Configuration aligns with a single site storefront implementation typical for a company of roughly 90 employees, using the PHP based application stack and web server architecture that Adobe Commerce requires.
Operational coverage centers on the website and impacts merchandising, online sales, digital marketing, and customer service functions, with internal teams managing product publishing and content updates. No external system integrations are specified in the available source, so integrations beyond on site commerce capabilities are not described.
Governance and workflows are implemented at the site level, with role based catalog and content administration within Adobe Commerce (ex Magento), and operational processes for product lifecycle, pricing updates, and order handling embedded in the admin console. The implementation emphasizes storefront orchestration and catalog driven merchandising for London Jewelers eCommerce operations.
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London Jewelers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at London Jewelers
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Operating Officer | CXO | Finance | |
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VP Information Technology | VP | IT | |
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Senior VP Business Development | VP | Sales | |
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Vice President Operations | VP | Operations | |
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Apps Being Evaluated by London Jewelers Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London Jewelers IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London Jewelers digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD London Jewelers Technographics
London Jewelers is a Consumer Packaged Goods organization based in United States,
with around 90 employees and annual revenues of $9.0 million.
London Jewelers operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, Tawk.to and Adobe Commerce (ex Magento),
covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
London Jewelers has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Tawk.to and Adobe Systems.
London Jewelers recently adopted applications including
Tawk.to in 2020, Hotjar in 2019 and The Trade Desk in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London Jewelers’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London Jewelers’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London Jewelers technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.