Lonely Planet
230 Franklin Rd,
Franklin, 37064, TN,
United States
Franklin, 37064, TN,
United States
1 615-224-3099
Professional Services
Lonely Planet Technographics
Lonely Planet Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lonely Planet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Lonely Planet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lonely Planet has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, DLGL VIP HCM for Core HR in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lonely Planet is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lonely Planet revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lonely Planet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lonely Planet Tech Stack and Enterprise Applications
Lonely Planet ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | SAP R/3 | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Lonely Planet implemented Oracle NetSuite ERP as part of a shift to the cloud, replacing an SAP R/3 4.7 implementation. The deployment uses NetSuite OneWorld and aligns with the ERP Financial category to centralize transaction processing and cross-border accounting for a global publishing business.
The implementation covers core financials, CRM, demand planning, project management, warehousing and manufacturing capabilities within Oracle NetSuite ERP. Configuration emphasizes multi-entity and multi-currency ledgers, with OneWorld used to consolidate financials across five currencies to support automated reporting workflows.
Operational scope explicitly includes Australia, China, India, the United Kingdom, and the United States, where the suite is being used to manage operations in real time by consolidating country financials. Business functions impacted include finance, sales and customer management, supply chain and operations, and project delivery teams.
Governance and rollout were structured around cloud centralization and consolidation, with project management and demand planning modules coordinating phased adoption and operational handover. The program purposefully leverages NetSuite OneWorld consolidation to automate reporting across multiple currencies and jurisdictions, enabling a single ERP Financial platform for transactional and operational visibility.
|
|
|
|
|
ERP Financial | ERP |
|
2008 | 2008 |
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
Lonely Planet HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DLGL | Legacy | DLGL VIP HCM | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Lonely Planet implemented DLGL VIP HCM as its Core HR platform to consolidate employee master data and standardize HR workflows. The deployment of DLGL VIP HCM established a central system of record for personnel information and day to day HR administration across the organization.
The DLGL VIP HCM implementation focused on Core HR capabilities such as employee records management, organizational structure and position management, onboarding and offboarding workflows, self service for employees, and role based access for HR administrators and managers. Configuration work emphasized data model alignment for a 150 person workforce, HR workflow automation for approvals and notifications, and embedded reporting for headcount and compliance purposes.
Operationally the DLGL VIP HCM instance was managed by HR and People Operations and designed to interface with internal finance processes for payroll administration without naming a specific payroll vendor. The company also continued to use Partnerize on their website; DLGL VIP HCM ran in parallel with the corporate web ecosystem and was scoped to support core HR and people management rather than external marketing integrations.
Governance and rollout were structured around HR administration ownership and phased functional enablement, with HR policy mapping to system roles and data governance rules applied to employee records. The program emphasized procedural standardization for hiring, role changes, and departures, and established manager and HR user training as part of the implementation cadence.
|
Lonely Planet Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Lonely Planet implemented Zoom as its Audio Video and Web Conferencing solution. The deployment targeted the company’s roughly 150 employees and extended to public-facing channels, with Zoom embedded on the Lonely Planet website to host live customer-facing sessions and remote collaboration events.
The Zoom implementation consolidated core conferencing capabilities typical of Audio Video and Web Conferencing, including scheduled and ad hoc video meetings, webinar-style broadcasts, screen sharing, meeting recording and cloud-hosted meeting management. Configuration work focused on role-based host controls, participant management and recording retention settings, aligning platform configuration with meeting governance and content publishing workflows.
Operational coverage included internal teams such as editorial, product and support for day-to-day collaboration, and external use for marketing and customer engagement through website-embedded sessions. Governance established standardized meeting policies, access controls and host training to ensure consistent use of Zoom across business functions, while embedding Zoom on the website enabled direct join flows and public event presentation aligned with existing digital publishing processes.
|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
Lonely Planet Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2019 | 2019 |
|
Lonely Planet eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2020 | 2020 |
|
|
|
|
|
Shipping Management | eCommerce |
|
2019 | 2019 |
|
Lonely Planet CRM
Lonely Planet ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Lonely Planet PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Lonely Planet TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Lonely Planet PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Lonely Planet IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Lonely Planet CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Lonely Planet
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Business Development Manager | Manager | Sales | |
|
|
|
Head of Project Management | Director | Finance | |
|
|
|
Senior Vice President, Sales & Business Development | VP | Sales | |
|
|
|
Project Manager | Manager | Finance | |
|
|
|
Director of Marketing- US | Director | Marketing | |
|
|
|
Head of Mobile | Director | Finance | |
|
|
|
Senior Vice President, Sales & Business Development | VP | Sales | |
|
|
|
Global Head of Product Development | Director | Finance | |
|
|
|
Digital Project Manager | Manager | IT | |
|
|
|
Chief Executive Officer | CXO | Finance | |
|
|
|
Chief Operating Officer | CXO | Finance | |
|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
Business Operations/Special Projects Manager | Manager | Operations | |
|
|
|
Business Operations Manager | Manager | Operations | |
|
|
|
Head of IT | Director | IT | |
|
|
|
Chief Financial Officer & Director | Director | Finance | |
|
|
|
Accounts Payable and Payroll Manager | Manager | Finance | |
|
|
|
Global Treasury Manager | Manager | Finance | |
|
|
|
Senior Organizational Director | Director | Operations | |
|
|
|
Chief Financial Officer and Chief Operating Officer | CXO | Finance | |
|
|
|
Global Controller | Director | Finance | |
|
Apps Being Evaluated by Lonely Planet Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lonely Planet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lonely Planet digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Lonely Planet Technographics
Lonely Planet is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $10.0 million.
Lonely Planet operates a diverse technology stack with applications such as
Oracle NetSuite ERP, DLGL VIP HCM and Zoom,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Lonely Planet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, DLGL and Zoom Video Communications.
Lonely Planet recently adopted applications including
Microsoft 365 in 2021, Hubspot CRM in 2021 and Adobe Experience Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lonely Planet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lonely Planet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lonely Planet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.