Los Angeles Department of Water and Power
111 N. Hope Street,
Los Angeles, 90012, CA,
United States
Los Angeles, 90012, CA,
United States
1 800-342-5397
Utilities
Los Angeles Department of Water and Power Technographics
Los Angeles Department of Water and Power Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Los Angeles Department of Water and Power and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Los Angeles Department of Water and Power employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Los Angeles Department of Water and Power has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2007, Workday HCM for Core HR in 2018, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Los Angeles Department of Water and Power is running and its propensity to invest more and deepen its relationship with SAP , Workday , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Los Angeles Department of Water and Power revenues, which have grown to $5.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Los Angeles Department of Water and Power intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Los Angeles Department of Water and Power Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2007 | 2008 |
In 2007, Los Angeles Department of Water and Power implemented SAP ERP ECC 6.0. The SAP ERP ECC 6.0 deployment served LADWP as the central ERP Financial platform supporting core financial management, accounting workflows, and enterprise reporting for a large municipal utility serving more than four million residents and roughly 680,000 water meters.
The implementation centered on SAP ECC core financial modules and later formed part of a broader SAP stack that included SAP CRM and SAP BI modules. In concert with Trimble and IBM as the integration partner, Trimble eRespond was integrated with SAP CRM, SAP ECC, and SAP BI using standard interfaces to enable incident related data flows into enterprise financial and reporting processes.
Architecturally the integrated environment combined web services, Trimble eRespond's JMS adapter, and direct database connections to link SAP ERP ECC 6.0 with operational systems. The ecosystem included Esri ArcGIS for geospatial asset context, Oracle CC&B for customer care and billing, and IBM Maximo for asset management as supported by Trimble certifications, enabling spatially aware incident data to flow into enterprise accounting and BI processes.
Operational coverage tied finance, call center, and field operations together to support cost allocation, regulatory reporting, and coordinated response workflows. Later in 2013 LADWP implemented Trimble eRespond to merge separate incident systems and improve incident management and customer relations, with the integrated SAP ERP ECC 6.0 environment providing the financial and reporting backbone for those operational interactions.
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ERP Financial | ERP Financial Management |
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2018 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | n/a | 2018 | 2020 |
In 2018, Los Angeles Department of Water and Power implemented Workday HCM to centralize Core HR functions across the utility’s 11,000 employees. The Workday HCM deployment targeted the organization’s core human resources footprint, establishing a single system of record for employee data and organizational structure.
Workday HCM was configured to support standard Core HR capabilities including centralized employee records, organizational and position management, manager self-service workflows, onboarding and HR case management, absence tracking, and role-based security and reporting. Configuration emphasized configurable business processes and workflow automation to align HR service delivery with municipal utility HR requirements.
The project included a data migration and cutover from Oracle PeopleSoft HCM, moving employee master data and organizational hierarchies into Workday HCM and consolidating Core HR governance into the new cloud platform. The architecture adopted a cloud-delivered Workday model to reduce on-premise HR application footprint and standardize data models across HR functions.
Governance and rollout were led by the internal Human Resources team, which supervised implementation activities and delivered manager and supervisor training coordinated with in-house management trainers. Training and change management workstreams focused on shifting transactional HR tasks into Workday HCM, establishing new HR operational procedures and role-based access controls for ongoing HR governance.
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Payroll | HCM |
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2018 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Los Angeles Department of Water and Power implemented IBM Maximo for Enterprise Asset Management as a Maximo 7.X platform to standardize maintenance and asset record workflows across its utility operations. IBM Maximo was positioned to provide a systematic approach to maintaining, upgrading and operating physical assets, with explicit emphasis on work management and supply chain inventory controls to support maintenance processes and system reliability.
The implementation deployed core Maximo functional modules including Work Management, Work and Asset Management, and Supply Chain Services Inventory and Receiving. Work Management and Work and Asset Management components went live on September 18, 2015, and Supply Chain Services Inventory and Receiving went live on October 13, 2015, enabling structured work order lifecycles, centralized asset hierarchies, and inventory receipt and stocking workflows within the EAM platform.
The project engaged Total Resource Management, Inc under Agreement No. 47012, and was followed by Amendment No. 2 which extended the agreement term and funded further enhancements. The amendment extended the term to May 18, 2018 and increased the agreement total by 2.5 million dollars from 12,415,000 to 14,915,000, specifically to develop enhancements and make improvements to the deployed IBM Maximo application.
Governance activity focused on iterative enhancement and application stabilization rather than a single cutover, with contract amendments used to fund continued configuration and improvement work. The deployment scope centered on LADWP operational functions tied to maintenance, asset management and supply chain inventory processes, aligning IBM Maximo and Enterprise Asset Management capabilities with utility maintenance governance and lifecycle workflows.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Field Service Management | ERP Services and Operations |
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2003 | 2004 |
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Outage Management | ERP Services and Operations |
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2013 | 2013 |
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Utilities ERP | ERP Services and Operations |
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2017 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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PR and Media Communication | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Utilities Customer Care and Billing | CRM |
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2017 | 2017 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Container Service | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Los Angeles Department of Water and Power
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Los Angeles Department of Water and Power Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Los Angeles Department of Water and Power IT executives and key decision makers. This section highlights Los Angeles Department of Water and Power's latest recorded technology evaluations, including IBM Maximo for Enterprise Asset Management on 2026-03-23, CATS Applicant Tracking System for Applicant Tracking System, Recruiting on 2025-08-08, and Workday HCM for Core HR on 2025-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Los Angeles Department of Water and Power digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Los Angeles Department of Water and Power Technographics
Los Angeles Department of Water and Power is a Utilities organization based in United States,
with around 11000 employees and annual revenues of $5.73 billion.
Los Angeles Department of Water and Power operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Workday HCM and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
Los Angeles Department of Water and Power has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and IBM.
Los Angeles Department of Water and Power recently adopted applications including
DocuSign eSignature in 2022, Google Kubernetes (K8s) in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Los Angeles Department of Water and Power’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Los Angeles Department of Water and Power’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Los Angeles Department of Water and Power technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.