Lotek Wireless Technographics
Lotek Wireless Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lotek Wireless and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Lotek Wireless employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lotek Wireless has purchased the following applications: Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lotek Wireless is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , MyNewsletterBuilder, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lotek Wireless revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lotek Wireless intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lotek Wireless Tech Stack and Enterprise Applications
Lotek Wireless Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Lotek Wireless implemented Microsoft 365 to centralize cloud email and team collaboration. The Microsoft 365 rollout delivered Collaboration capabilities typical of the suite, with hosted email, cloud document libraries, user file sync and real-time chat and meeting tooling, and it was configured to serve roughly 80 employees across the organization. Lotek Wireless configured Microsoft 365 tenant services and user licensing to support corporate productivity, document management, and internal communications as primary business functions.
Deployment was executed as a cloud SaaS tenant with centralized account provisioning and role based access controls, alongside basic compliance and sharing policies to govern email and document access. The implementation included operational coverage for corporate and field teams and extended to web-facing use, with Lotek Wireless using Microsoft 365 on their website for public facing content or service integration. Governance work focused on group based access, mailbox and file sharing policies, and administration of user lifecycles within the Microsoft 365 environment.
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Lotek Wireless CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Lotek Wireless implemented Hotjar on their public website to instrument user behavior and on page feedback as part of its Customer Experience tooling. The deployment used the Hotjar tracking snippet embedded in site templates and focused on session recordings and heatmaps to analyze navigation patterns and click activity. Hotjar session recordings and heatmaps were configured to capture desktop and mobile page flows, with sampling and data retention controls applied at the account level.
Functionally the implementation included Hotjar heatmaps, session replays, conversion funnels, on page surveys, and feedback widgets to support marketing and product teams in prioritizing UX issues. Operational governance centered on web team configuration, tag management for page level scope, and role based access for analysts and product managers to review recordings and survey responses. The implementation focused on Customer Experience monitoring on the company website and followed standard monitoring and feedback workflows.
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Marketing Automation | CRM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lotek Wireless
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lotek Wireless Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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