Louis Vuitton USA
1 East 57th Street,
New York, 10022, NY,
United States
New York, 10022, NY,
United States
1 212-758-8877
Retail
Louis Vuitton USA Technographics
Louis Vuitton USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Louis Vuitton USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 Louis Vuitton USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Louis Vuitton USA has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, LexisNexis Accurint for Case Management in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Louis Vuitton USA is running and its propensity to invest more and deepen its relationship with SAP , CyberSource, Visa company , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Louis Vuitton USA revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Louis Vuitton USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Louis Vuitton USA Tech Stack and Enterprise Applications
Louis Vuitton USA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Louis Vuitton USA implemented SAP ERP ECC 6.0 as the core finance platform. The deployment targeted the ERP Financial domain and positioned SAP ERP ECC 6.0 to handle finance and controlling workloads across Louis Vuitton Americas and in coordination with Central IS&T in France.
The implementation emphasized SAP FICO functionally, with FI CO core configurations supporting Accounts Payable, Accounts Receivable, controlling processes, tax and treasury touchpoints, and year end financial consolidation and reporting workflows. Workstreams included FI CO table design and configuration, SD and MM integration point validation for posting flows, and accommodation of retail oriented scenarios noted by business stakeholders.
Integration workstreams centered on Idoc and EDI interface processing, SAP batch job management including LSMW and batch input sessions, and middleware ETL and job schedules that orchestrate upstream systems into the ERP Financial landscape. Operational coverage included application monitoring and production support for ERP SAP and all related interfaces, with the Project Lead owning monitoring, incident triage, and interface troubleshooting handoffs to IS&T teams.
Governance and program management responsibilities were formalized to align LVA initiatives with global strategy, including roadmap definition, value committee arbitration for new initiatives, and upkeep of the LVA application scope landscape. The role encompassed creation and maintenance of project plans, preparation and coordination of user acceptance testing scenarios with business key users, enforcement of application security policy for the finance scope, and planning of a multi tiered support model to meet agreed service level objectives.
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2024 | 2024 |
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Payment Processing | ERP |
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2024 | 2024 |
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Louis Vuitton USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis Accurint | Case Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Louis Vuitton USA implemented LexisNexis Accurint to strengthen fraud investigation and order operations. The deployment emphasized Case Management capabilities to centralize case intake, investigative workflows, and evidence documentation, aligning LexisNexis Accurint with order management and fraud investigation business functions.
Configuration work included identity resolution and entity linking, standardized case notes and evidence attachments, and workflow orchestration for case assignment and escalation. LexisNexis Accurint was configured to support investigative workflows used by Order Management and Fraud Analyst teams, enabling analysts to document investigations, consolidate findings, and track case disposition.
The implementation integrated Accurint with payment and order systems that were explicitly used by the team, including CyberSource for payment and fraud signal ingestion, and ATG Oracle Systems for order and customer record context. Operational coverage spanned online orders from the web storefront, in-store orders, Client Services interactions, and communication channels into Loss Prevention, Legal, and the Distribution Center for high priority investigations.
Governance and process changes were led by the Order Management and Fraud Analyst Team Lead, who managed order operations staff and established procedures for detecting fraud patterns, isolating suspected purchase attempts, and coordinating evidence collection for prosecution and chargeback disputes. Workflows formalized engagement points with Loss Prevention and Legal, and created repeatable action plans for investigating fraud rings and disputing chargebacks using documentation sourced through LexisNexis Accurint.
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Point Of Sale | ERP Services and Operations |
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2019 | 2019 |
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Point Of Sale | ERP Services and Operations |
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2026 | 2026 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2017 | 2017 |
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Louis Vuitton USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Louis Vuitton USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2015 | 2016 |
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Louis Vuitton USA eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2024 | 2024 |
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Louis Vuitton USA SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2026 | 2026 |
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Louis Vuitton USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2002 | 2002 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2015 | 2015 |
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Louis Vuitton USA EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Louis Vuitton USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Louis Vuitton USA PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2024 | 2024 |
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Louis Vuitton USA SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2015 | 2015 |
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Louis Vuitton USA PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Louis Vuitton USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Louis Vuitton USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Louis Vuitton USA
| First Name | Last Name | Title | Function | Department | Phone | |
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Human Resources Director UK, Ireland & South Africa | Director | HR | |
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HR Business Partner - UK, Ireland & South Africa | Manager | HR | |
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Operations Manager | Manager | Finance | |
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Finance Manager (Louis Vuitton UK, Ireland & South Africa) | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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Vice President & CIO | CXO | IT | |
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Financial Services Director | Director | Finance | |
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Financial Controller | Director | Finance | |
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Global Payment Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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SVP, Digital and Client Development, Americas | VP | IT | |
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Head of E-commerce and Digital Marketing | Director | Marketing | |
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Senior Digital Solutions Manager, IT | Manager | IT | |
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Vice President, Retail and Digital | VP | Operations | |
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IS&T Senior Manager - Enterprise Solutions | Manager | IT | |
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Director of Finance | Director | Finance | |
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Apps Being Evaluated by Louis Vuitton USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Louis Vuitton USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Louis Vuitton USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Louis Vuitton USA Technographics
Louis Vuitton USA is a Retail organization based in United States,
with around 10000 employees and annual revenues of $2.50 billion.
Louis Vuitton USA operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, LexisNexis Accurint and Cisco Webex Meetings,
covering areas like ERP Financial, Case Management and Audio Video and Web Conferencing.
Louis Vuitton USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LexisNexis and Cisco Systems.
Louis Vuitton USA recently adopted applications including
Oracle Retail Xstore Point-of-Service in 2019, Anaplan Platform in 2019 and SAP Concur Expense in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Louis Vuitton USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Louis Vuitton USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Louis Vuitton USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.