AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

List of LexisNexis Accurint Customers

Apply Filters For Customers

Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Elizabethtown Gas Utilities 200 $60M United States LexisNexis LexisNexis Accurint Case Management 2017 n/a
In 2017 Elizabethtown Gas implemented LexisNexis Accurint as a Case Management application to support investigative customer complaint workflows and regulatory review. The deployment targeted Customer Service and Customer Relations functions within the Customer Service Center and was used explicitly to investigate and resolve regulatory, executive and other customer complaints under the New Jersey Administrative Code and Elizabethtown Gas tariff. LexisNexis Accurint was used alongside internal systems such as CIS, OPM and CMA to gather identity, address and incident data during investigations. The implementation emphasized case intake and investigative workflows, combining Accurint search and identity resolution capabilities with structured evidence logging and ad hoc reporting used by Customer Relations Representatives. Configuration work included standardized correspondence templates and workflow rules to document complaint investigations, escalate issues to Operations leadership, and produce weekly complaint analysis for Voice of the Customer leadership. LexisNexis Accurint was reiterated in operational documentation as the investigative engine within the Case Management stack. Integrations were operationally focused, with Accurint queries linked into customer account lookups in CIS and fact gathering processes with OPM and CMA, enabling cross-department investigations with Operations and Customer Service. Governance changes included CSC subject matter expert oversight, new company correspondence and workflows developed to address identified compliance gaps with the NJAC, and routine reporting cadence for Customer Service leadership. The stated outcomes included bringing company correspondence and workflows into compliance with NJAC and producing resolution pathways that resulted in mutually acceptable outcomes for Elizabethtown Gas and customers.
Louis Vuitton USA Retail 10000 $2.5B United States LexisNexis LexisNexis Accurint Case Management 2015 n/a
In 2015, Louis Vuitton USA implemented LexisNexis Accurint to strengthen fraud investigation and order operations. The deployment emphasized Case Management capabilities to centralize case intake, investigative workflows, and evidence documentation, aligning LexisNexis Accurint with order management and fraud investigation business functions. Configuration work included identity resolution and entity linking, standardized case notes and evidence attachments, and workflow orchestration for case assignment and escalation. LexisNexis Accurint was configured to support investigative workflows used by Order Management and Fraud Analyst teams, enabling analysts to document investigations, consolidate findings, and track case disposition. The implementation integrated Accurint with payment and order systems that were explicitly used by the team, including CyberSource for payment and fraud signal ingestion, and ATG Oracle Systems for order and customer record context. Operational coverage spanned online orders from the web storefront, in-store orders, Client Services interactions, and communication channels into Loss Prevention, Legal, and the Distribution Center for high priority investigations. Governance and process changes were led by the Order Management and Fraud Analyst Team Lead, who managed order operations staff and established procedures for detecting fraud patterns, isolating suspected purchase attempts, and coordinating evidence collection for prosecution and chargeback disputes. Workflows formalized engagement points with Loss Prevention and Legal, and created repeatable action plans for investigating fraud rings and disputing chargebacks using documentation sourced through LexisNexis Accurint.
Regional Acceptance Banking and Financial Services 750 $100M United States LexisNexis LexisNexis Accurint Case Management 2016 n/a
In 2016, Regional Acceptance deployed LexisNexis Accurint for Case Management to support its auto collections operations in Arlington, Texas. The LexisNexis Accurint implementation was centered on delivering skip tracing and contact intelligence to frontline collectors handling auto loan delinquencies. Core functional capabilities implemented included skip tracing search and identity resolution, consolidated contact records and case notes, and explicit support for documenting repayment plans and right party contacts. These functions map to Case Management workflows for collections, enabling collectors to locate customers and capture case state and outreach history within the Accurint-enabled process. LexisNexis Accurint was used in conjunction with outbound contact channels including phone, email, and postal mail to drive day-to-day collector activity. The deployment supported the auto collections team in Arlington, where collectors used Accurint to validate locations and contact information before outbound calls and mailing campaigns. Operational governance incorporated explicit collector performance expectations, including targets of 190 calls a day, setting up at least 7 payments a day, and achieving at least 10 right party contacts, with these activities recorded in case notes. Process responsibilities emphasized establishing repayment plans, counseling customers on auto loans, and documenting empathetic customer interactions while using LexisNexis Accurint to inform outreach and case decisions.
Showing 1 to 3 of 3 entries

Buyer Intent: Companies Evaluating LexisNexis Accurint

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating LexisNexis Accurint. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating LexisNexis Accurint for Case Management include:

  1. New York University, a United States based Education organization with 19000 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD LexisNexis Accurint Coverage

LexisNexis Accurint is a Case Management solution from LexisNexis.

Companies worldwide use LexisNexis Accurint, from small firms to large enterprises across 21+ industries.

Organizations such as Louis Vuitton USA, Regional Acceptance and Elizabethtown Gas are recorded users of LexisNexis Accurint for Case Management.

Companies using LexisNexis Accurint are most concentrated in Retail, Banking and Financial Services and Utilities, with adoption spanning over 21 industries.

Companies using LexisNexis Accurint are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LexisNexis Accurint across Americas, EMEA, and APAC.

Companies using LexisNexis Accurint range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of LexisNexis Accurint include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified LexisNexis Accurint customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.