AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Louisiana Department of Corrections Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2021 2021
In 2021, the Louisiana Department of Corrections implemented Hotjar on its public website to capture behavioral analytics and on page user feedback. The Hotjar deployment fulfilled a Customer Experience function, instrumenting session recordings, heatmaps, funnel analysis and feedback widgets to surface usability issues on https://www.doc.louisiana.gov/. The implementation was scoped to the department website and operated through web operations and communications teams, with Hotjar providing client side analytics and workflow visibility for public facing pages. Governance centered on analytics controls, data retention and public sector privacy requirements, and operational use focused on UX diagnostics and content optimization rather than internal corrections case management systems.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2020 2020
In 2020 the Louisiana Department of Corrections implemented New Relic APM to instrument and monitor the performance of its public website, placing New Relic APM squarely in the Application Performance Management category for the agency. The deployment provided application-level telemetry across the website stack to surface response times, error rates, and request throughput for web delivery. This implementation aligns New Relic APM with the department's IT operations and application development business functions responsible for site availability and user experience. New Relic APM was configured to capture transaction traces, error analytics, and application metrics, and to present real-time dashboards and alerts for web application health. Configuration emphasized agent-based instrumentation of application runtimes and standardized transaction naming to support request-level troubleshooting and incident triage. Common Application Performance Management capabilities such as distributed tracing, slow transaction identification, and grouped error reporting were applied to align monitoring with operational workflows. The operational scope focused on the department website infrastructure and supported teams responsible for web operations and application maintenance. Monitoring data from New Relic APM was used to populate centralized dashboards for operations staff and to inform on-call response processes. The implementation concentrated on visibility into application servers, web request flows, and error conditions relevant to public-facing services. Governance around the New Relic APM rollout established instrumentation standards, alert threshold policies, and transaction naming conventions to reduce monitoring noise and improve escalation clarity. Handover processes assigned ownership of monitoring configuration to application owners and operations personnel, embedding New Relic APM into incident management and ongoing application maintenance workflows.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2019 2019
In 2019, Louisiana Department of Corrections implemented Amazon EC2 for Application Hosting and Computing Services to host its public website. The deployment uses Amazon EC2 virtual server instances to run the web application and associated middleware, providing compute capacity for web content delivery and HTTP traffic handling. Amazon EC2 is configured to support instance lifecycle management, operating system control, and capacity provisioning aligned with public facing site requirements. The implementation focuses on web application hosting and core compute functions, with formalized instance provisioning workflows, baseline configuration management, and routine patching and monitoring to maintain availability. Operational ownership is aligned with the department team that manages the public website, and governance emphasizes access controls, instance lifecycle policies, and compliance with applicable state government security controls. Louisiana Department of Corrections Amazon EC2 Application Hosting and Computing Services supports the agency business function of public information delivery and web presence.
Digital Workspace IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Louisiana Department of Corrections

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Louisiana Department of Corrections Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Louisiana Department of Corrections IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Louisiana Department of Corrections digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Louisiana Department of Corrections Technographics
Louisiana Department of Corrections is a Government organization based in United States, with around 6200 employees and annual revenues of $1.00 billion.
Louisiana Department of Corrections operates a diverse technology stack with applications such as Hotjar, New Relic APM and Amazon EC2, covering areas like Customer Experience, Application Performance Management and Application Hosting and Computing Services.
Louisiana Department of Corrections has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Contentsquare, New Relic and Amazon Web Services (AWS).
Louisiana Department of Corrections recently adopted applications including Hotjar in 2021, New Relic APM in 2020 and Proofpoint Essentials URL Defense in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Louisiana Department of Corrections’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Louisiana Department of Corrections’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Louisiana Department of Corrections technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.