Lowe'S
1000 Lowe's Blvd,
Mooresville, 28117, NC,
United States
Mooresville, 28117, NC,
United States
1 704-758-1000
Retail
Lowe'S Technographics
Lowe'S Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lowe'S and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 270000 Lowe'S employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lowe'S has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2022, Workday Absence Management for Absence and Leave Management in 2019, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lowe'S is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lowe'S revenues, which have grown to $83.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lowe'S intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lowe'S Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2022 | 2023 |
In 2022 Lowe'S launched a multi-year Finance Technology Modernization program to replace Oracle PeopleSoft ERP with Oracle Cloud ERP as the companywide financial system. The initiative positions Oracle Cloud ERP at the center of the ERP Financial program and establishes a Core ERP and Financial Data Management workstream led by a director responsible for coordinating cross-functional teams and program-level decisions.
The Core ERP workstream is organized into three functional teams covering General Ledger and Core ERP modules including Fixed Assets, Project Accounting, Cash Management, and Accounts Receivable, an Oracle Cloud ERP Administrator function, and a Finance and Accounting Data Hub business lead. These teams own technology selection, requirements definition, system configuration, user acceptance testing, implementation support and operational handoff, master data governance, and issue resolution for Oracle Cloud ERP Financials.
Workstream scope explicitly includes integration design and testing to and from retail services systems, GL integrations with financial subledgers and operational databases, and the design and validation of data sources for the Finance and Accounting data hubs. The program directs alignment and engagement with Retail Merchandising Controller, Retail Operations Controller, and accounting directors, and impacts core Finance and Accounting operating processes and reporting workflows.
Governance activities include redesign of financial processes to reflect retail accounting best practices, implementation of system access controls, financial data quality checks for integrations, metadata governance, and general ledger data validations. The Core ERP and Financial Data Management director coordinates with Technology program leaders to sequence decisions, monitor deadlines, escalate risks and drive change acceptance for the enterprise ERP Financial rollout.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2019 | 2019 |
In 2019, Lowe's implemented Workday Absence Management. The deployment was executed as part of a broader Workday initiative to consolidate employee master data and transaction workflows into a single system of record.
Workday Absence Management was configured to support Absence and Leave Management workflows, including leave request processing, absence plan administration, eligibility rules, and time-off balance calculation consistent with category-standard functionality. The implementation included loading Core HR, Compensation, Payroll, Performance, Absence and employee transaction related data into the Workday system to seed absence configurations, entitlement calculations, and transaction history needed for leave adjudication.
Operational scope emphasized HR, Payroll, Compensation and Talent Management functions, aligning absence transactions with payroll eligibility and compensation records. Governance centered on data load validation, ongoing transactional reconciliation, and configuration control for absence plans and eligibility rules, enabling consistent absence and leave processing across Lowe's Workday environment.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Candidate Relationship Management, Talent Sourcing | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Experience | HCM |
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2016 | 2016 |
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Employee Recognition and Rewards Management | HCM |
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2017 | 2017 |
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HR Compliance | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2013 | 2013 |
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Onboarding | HCM |
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2021 | 2021 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll Tax Compliance | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2018 | 2019 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Skills Intelligence | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Talent Sourcing | HCM |
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2017 | 2017 |
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Talent Sourcing | HCM |
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2017 | 2017 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Talent Sourcing | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Time Clock (Hardware) | HCM |
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2021 | 2022 |
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Workforce Management | HCM |
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2014 | 2016 |
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Workforce Management | HCM |
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2014 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Lowe'S implemented Salesforce Field Service (ex ClickSoftware) as a Field Service Management solution. The deployment positioned the application as the operational backbone for field service orchestration within Lowe'S retail service operations, aligning workforce scheduling, dispatch, and work order lifecycle management with store and home service workflows.
The implementation emphasized core Field Service Management modules, including advanced scheduling and dispatch, work order orchestration, mobile technician applications, service-level agreement enforcement, parts and inventory coordination, and field service analytics. Configuration work focused on rule-based dispatching, skills and territory modeling, offline-capable mobile apps for technicians, and service job templates to standardize common repair and installation workflows.
Architecturally the solution was deployed as a cloud-hosted SaaS instance of Salesforce Field Service (ex ClickSoftware) and integrated with Lowe'S broader Salesforce ecosystem to align customer records, service histories, and case escalation paths. Integrations extended to mobile workforce endpoints and backend inventory systems to enable parts reservation and technician-first-time-fix workflows, while telemetry and reporting feeds supported operational dashboards for service managers.
Governance and rollout included program management, executive reporting, and a trained delivery framework for project managers to standardize deployment and operations. The program referenced a project management delivery framework that was created, trained, and rolled out to Global Project Managers, with documented improvements in revenue, billable utilization, and gross margin observed across engagements where the framework was applied.
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Field Service Management | ERP Services and Operations |
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2023 | 2023 |
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Legal Practice Management | ERP Services and Operations |
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2014 | 2015 |
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Point Of Sale | ERP Services and Operations |
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2017 | 2017 |
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Retail Management | ERP Services and Operations |
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2008 | 2009 |
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Retail Management | ERP Services and Operations |
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2008 | 2009 |
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Retail Management | ERP Services and Operations |
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2004 | 2005 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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ML and Data Science Platforms | AI Development |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2014 | 2014 |
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Computer Vision | AI-Powered Application |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2023 | 2024 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2015 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2011 | 2011 |
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Product Information Management | eCommerce |
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2008 | 2009 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2020 | 2020 |
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Demand Forecasting and Planning | SCM |
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2019 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2016 | 2016 |
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Transportation Management | SCM |
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2009 | 2010 |
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Warehouse Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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Sourcing | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Sales Performance Management | SPM |
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2012 | 2012 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2018 | 2018 |
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Robotic Process Automation | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2015 | 2015 |
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Database Management, Open-Source Database | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Next Generation Firewall | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Threat Modeling, Managed Detection and Response (MDR) | CyberSecurity |
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2024 | 2024 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2015 | 2015 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lowe'S
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lowe'S Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lowe'S IT executives and key decision makers. This section highlights Lowe'S's latest recorded technology evaluations, including CashierPRO for Point Of Sale on 2026-02-16, Ironclad CLM for Contract Lifecycle Management on 2026-02-13, and Ivalua for Procurement on 2026-02-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lowe'S digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Lowe'S Technographics
Lowe'S is a Retail organization based in United States,
with around 270000 employees and annual revenues of $83.67 billion.
Lowe'S operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and Salesforce Field Service (ex ClickSoftware),
covering areas like ERP Financial, Absence and Leave Management and Field Service Management.
Lowe'S has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Salesforce.
Lowe'S recently adopted applications including
Palantir AIP Platform in 2024, Mood Media Vibenomics in 2024 and ReliaQuest GreyMatter in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lowe'S’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lowe'S’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lowe'S technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.