Loyola University Chicago
820 N. Michigan Ave.,
Chicago, 60611, IL,
United States
Chicago, 60611, IL,
United States
1 312-915-6800
Education
Loyola University Chicago Technographics
Loyola University Chicago Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Loyola University Chicago and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Loyola University Chicago employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Loyola University Chicago has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2013, EAB Enrollment for Admissions and Enrollment Management in 2020, Oracle Digital Assistant for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Loyola University Chicago is running and its propensity to invest more and deepen its relationship with UKG , EAB , Anthology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Loyola University Chicago revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Loyola University Chicago intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Loyola University Chicago Tech Stack and Enterprise Applications
Loyola University Chicago HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2013 | 2013 |
In 2013, Loyola University Chicago implemented UKG Workforce Central, formerly Kronos Workforce Central, as its Workforce Management platform. The deployment targeted campus workforce operations across student employment, facilities, dining services, and academic support staff, bringing a single time and scheduling system to a 4,000 employee university environment.
UKG Workforce Central was configured to deliver core Workforce Management capabilities including time and attendance capture, workforce scheduling, absence management, and manager self-service for shift assignments. The implementation emphasized standardized timecard processes and enforcement of campus pay rules through UKG Workforce Central scheduling and timekeeping modules.
The system was surfaced on the university website for employee access, providing role based access for managers and hourly staff and centralizing digital time collection. Deployment architecture focused on a centralized application footprint to support campuswide access and administrative control.
Governance changes included centralized scheduling policies and manager approval workflows, aligning operational processes with institutional payroll cycles and attendance rules. Loyola’s rollout established administrative controls and operational procedures to sustain ongoing scheduling, timekeeping, and absence management through UKG Workforce Central.
|
Loyola University Chicago ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EAB | Legacy | EAB Enrollment | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Loyola University Chicago deployed EAB Enrollment to manage front-end student recruitment and application intake. The deployment uses EAB Enrollment on luc.edu as a web-facing admissions platform and aligns with the Admissions and Enrollment Management category, positioning the application as the central capture point for prospective student interactions.
EAB Enrollment was configured to support application management, prospect tracking, communications orchestration, and online form hosting, using a cloud-based SaaS delivery model typical for this category. The EAB Enrollment implementation leverages configurable templates and workflow automation for application processing and event or engagement scheduling, providing standardized workflows for admissions teams.
Integration work focuses on Loyola University Chicago's public website where EAB Enrollment hosts application and inquiry forms and funnels captured leads into centralized admissions workflows. Operational governance is centered in the admissions and enrollment offices, with role-based access and configuration-driven rules to manage review, decisioning, and ongoing prospect communications within EAB Enrollment.
|
|
|
|
|
Alumni Management | ERP Services and Operations |
|
2021 | 2021 |
|
|
|
|
|
Student Information | ERP Services and Operations |
|
2025 | 2025 |
|
Loyola University Chicago AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Digital Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Loyola University Chicago implemented Oracle Digital Assistant, deploying LUie as its Chatbots and Conversational AI solution to extend 24 7 digital support for students and campus constituents. The implementation of Oracle Digital Assistant was positioned to integrate directly with LOCUS, Loyola’s PeopleSoft Campus Solutions student information system, using the PeopleSoft Chatbot Integration Framework and implementation automation from IntraSee.
The deployment configured Oracle Digital Assistant to host a growing knowledgebase of frequently asked questions, provide multilingual natural language responses, and support both unauthenticated general inquiries and authenticated, personalized queries that extract student data in real time from PeopleSoft Campus Solutions. The LUie configuration included embedding the assistant within the PeopleSoft Fluid user interface, which increased user utterances and accounted for a significant share of assistant activity.
Integrations included explicit use of the PeopleSoft Chatbot Integration Framework and leveraged PeopleSoft administrative system connectivity to Oracle Cloud as part of the integration approach. The rollout began with a 2019 pilot, moved to a broader undergraduate rollout in summer 2020, and expanded authenticated access to more than 11,000 undergraduate students by 2021, while also supporting faculty, staff, parents, and prospective families.
Governance and operational practices centered on continuous monitoring of usage data and iterative expansion of LUie’s knowledgebase. Results reported by the university include initial pilot accuracy rates of 86 percent that improved to 91 percent after an Oracle Digital Assistant upgrade, 91 percent positive pilot feedback, round the clock response times measured in seconds, and reported reductions in cost per transaction from 4.25 to 0.29 and match fail rates from 33 percent to 2 percent.
|
Loyola University Chicago Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Loyola University Chicago CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2015 | 2015 |
|
|
|
|
|
Donor and Fundraising Management | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Loyola University Chicago ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2016 | 2016 |
|
|
|
|
|
Incident Management | ITSM |
|
2020 | 2020 |
|
Loyola University Chicago PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Loyola University Chicago IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
IT Decision Makers and Key Stakeholders at Loyola University Chicago
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Loyola University Chicago Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Loyola University Chicago IT executives and key decision makers. This section highlights Loyola University Chicago's latest recorded technology evaluations, including CCBill for Payment Processing on 2026-02-15, FIS Digital One for Digital Banking on 2026-01-09, and Palantir Foundry for Analytics and BI on 2025-09-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Loyola University Chicago digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Loyola University Chicago Technographics
Loyola University Chicago is a Education organization based in United States,
with around 4000 employees and annual revenues of $700.0 million.
Loyola University Chicago operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), EAB Enrollment and Oracle Digital Assistant,
covering areas like Workforce Management, Admissions and Enrollment Management and Chatbots and Conversational AI.
Loyola University Chicago has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, EAB and Oracle.
Loyola University Chicago recently adopted applications including
Workday Student in 2025, Oracle Digital Assistant in 2022 and Anthology Encompass in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Loyola University Chicago’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Loyola University Chicago’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Loyola University Chicago technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.