Xiamen, 361008,
China
Luckin Coffee Technographics
Luckin Coffee Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Luckin Coffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84191 Luckin Coffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Luckin Coffee has purchased the following applications: MokaHR Moka Eva for Cognitive Computing in 2024, Slack Connect for Collaboration in 2023, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Luckin Coffee is running and its propensity to invest more and deepen its relationship with MokaHR , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Luckin Coffee revenues, which have grown to $4.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Luckin Coffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Luckin Coffee Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MokaHR | Legacy | MokaHR Moka Eva | Cognitive Computing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Luckin Coffee implemented MokaHR Moka Eva to support high-volume frontline hiring and candidate engagement across its China HR operations. The deployment of MokaHR Moka Eva drew on Cognitive Computing capabilities to automate candidate interaction and screening workflows for large applicant volumes.
The implementation used Moka Recruiting together with Moka Eva as inferred from vendor customer listings, with Moka Eva providing chatbot driven AI screening and conversational candidate engagement. Functional capabilities emphasized automated resume processing, NLP based candidate screening, scripted chatbot interview prequalification, and faster interview feedback loops, aligning with standard Cognitive Computing recruiting workflows.
Operational scope concentrated on HR operations in China and on frontline store hiring where application volumes are high, shifting initial screening workload from human screeners to Moka Eva and the Moka Recruiting intake pipeline. The solution routed qualified candidates into recruiter queues and support workflows for scheduling and follow up, enabling continuous processing of large batches of resumes and candidate conversations.
Governance changes centered on redefining the initial screening step and embedding Moka Eva into recruiter workflow orchestration, with process updates to handoff rules and feedback capture for interviewers. Vendor materials cited reduced manual screening work, large scale resume processing, and faster interview feedback as observable outcomes from the MokaHR Moka Eva deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Luckin Coffee
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Luckin Coffee Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||