Xiamen, 361008,
China
Luckin Coffee Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Luckin Coffee and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84191 Luckin Coffee employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Luckin Coffee has purchased the following applications: 21Vianet Hosting for Application Hosting and Computing Services in 2020, OpenResty ENTERPRISE for Apps Development in 2019, MokaHR Moka Eva for Cognitive Computing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Luckin Coffee is running and its propensity to invest more and deepen its relationship with 21Vianet , Tencent Cloud , Huawei Enterprise or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Luckin Coffee revenues, which have grown to $4.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Luckin Coffee intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| 21Vianet | Legacy | 21Vianet Hosting | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | In 2020, Luckin Coffee deployed 21Vianet Hosting for Website hosting of its public web properties, formalizing a managed hosting arrangement for its corporate website. The 21Vianet Hosting deployment was provisioned to support content delivery, TLS certificate termination, DNS management, and traffic routing across China-based endpoints, with architecture oriented around a managed control plane, automated provisioning, and monitoring for web availability and performance. Operational scope centered on customer-facing web operations and digital marketing channels, with IT web operations and site reliability functions owning configuration, releases, and routine maintenance. The implementation tied 21Vianet Hosting into Luckin Coffee website content workflows and release processes, and governance focused on change control and incident response aligned to web operations. | |
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OpenResty | Legacy | OpenResty ENTERPRISE | Apps Development | PaaS | n/a | 2019 | 2019 | ||
|
|
|
|
Apps Development | PaaS |
|
2024 | 2024 |
|
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| MokaHR | Legacy | MokaHR Moka Eva | Cognitive Computing | AI-Powered Application | n/a | 2024 | 2024 | In 2024, Luckin Coffee implemented MokaHR Moka Eva to support high-volume frontline hiring and candidate engagement across its China HR operations. The deployment of MokaHR Moka Eva drew on Cognitive Computing capabilities to automate candidate interaction and screening workflows for large applicant volumes. The implementation used Moka Recruiting together with Moka Eva as inferred from vendor customer listings, with Moka Eva providing chatbot driven AI screening and conversational candidate engagement. Functional capabilities emphasized automated resume processing, NLP based candidate screening, scripted chatbot interview prequalification, and faster interview feedback loops, aligning with standard Cognitive Computing recruiting workflows. Operational scope concentrated on HR operations in China and on frontline store hiring where application volumes are high, shifting initial screening workload from human screeners to Moka Eva and the Moka Recruiting intake pipeline. The solution routed qualified candidates into recruiter queues and support workflows for scheduling and follow up, enabling continuous processing of large batches of resumes and candidate conversations. Governance changes centered on redefining the initial screening step and embedding Moka Eva into recruiter workflow orchestration, with process updates to handoff rules and feedback capture for interviewers. Vendor materials cited reduced manual screening work, large scale resume processing, and faster interview feedback as observable outcomes from the MokaHR Moka Eva deployment. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2023 | 2023 |
|
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2024 | 2024 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
|
Tag Management | CRM |
|
2023 | 2023 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||