Sarasota, 34243, FL,
United States
Lucuma Technographics
Lucuma Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lucuma and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Lucuma employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lucuma has purchased the following applications: Google Pay for Payment Processing in 2021, Tawk.to for Chatbots and Conversational AI in 2019, Adobe Commerce (ex Magento) for eCommerce in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lucuma is running and its propensity to invest more and deepen its relationship with Google , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lucuma revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lucuma intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lucuma Tech Stack and Enterprise Applications
Lucuma ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Lucuma implemented Google Pay on its website. The Google Pay deployment functions as the company Payment Processing solution for online checkout, embedding the Google Pay button in the site front end to streamline card-based payments.
The implementation used the Google Pay API and client side JavaScript to present the payment option and collect encrypted payment credentials, relying on tokenization to protect card data prior to transmission. Server side components were configured to accept and process Google Pay tokens through the site checkout endpoints, aligning with standard payment token handling and order routing workflows.
Operational scope is limited to Lucuma's e-commerce checkout experience on its website, affecting sales and payments workflows handled by the company operations and commerce functions. Governance focused on payment acceptance configuration, PCI conscious token handling, and checkout flow configuration to ensure consistent payment processing behavior across web browsers and supported mobile browsers.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Lucuma AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Lucuma implemented Tawk.to on its public website to introduce Chatbots and Conversational AI capabilities for customer-facing interactions. The Tawk.to deployment is a web-embedded chat implementation that provides real-time messaging and automated conversational flows to support customer service and lead capture for the small manufacturing firm.
Configuration and operational ownership were kept internal, with the Tawk.to widget and agent dashboard configured by Lucuma staff for website visitors. Functional elements aligned to the Chatbots and Conversational AI category include live chat handling, canned responses and automated reply rules, chat transcript capture, and agent presence management, all operating within the website channel to support customer support and sales inquiry workflows.
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Lucuma eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Commerce (ex Magento) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Lucuma implemented Adobe Commerce (ex Magento) to power its online storefront and product catalog. The deployment targeted eCommerce functionality on the company website, using Adobe Commerce (ex Magento) as the core platform to deliver product detail pages, catalog browsing, shopping cart and checkout workflows.
Configuration emphasized catalog management, product merchandising, pricing visibility and order capture consistent with eCommerce platforms. The implementation supported content management and storefront template control for a single-site operation, and impacted sales, marketing and order fulfillment functions through centralized product presentation and order processing workflows.
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eCommerce | eCommerce |
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2021 | 2021 |
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Lucuma CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Lucuma IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lucuma
| First Name | Last Name | Title | Function | Department | Phone | |
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| Customer Service Manager | Manager | Customer Service | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Lucuma Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||