AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Lucuma Tech Stack and Enterprise Applications

Lucuma ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Pay Payment Processing ERP n/a 2021 2021
In 2021, Lucuma implemented Google Pay on its website. The Google Pay deployment functions as the company Payment Processing solution for online checkout, embedding the Google Pay button in the site front end to streamline card-based payments. The implementation used the Google Pay API and client side JavaScript to present the payment option and collect encrypted payment credentials, relying on tokenization to protect card data prior to transmission. Server side components were configured to accept and process Google Pay tokens through the site checkout endpoints, aligning with standard payment token handling and order routing workflows. Operational scope is limited to Lucuma's e-commerce checkout experience on its website, affecting sales and payments workflows handled by the company operations and commerce functions. Governance focused on payment acceptance configuration, PCI conscious token handling, and checkout flow configuration to ensure consistent payment processing behavior across web browsers and supported mobile browsers.
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Payment Processing ERP 2021 2021
Lucuma AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Lucuma implemented Tawk.to on its public website to introduce Chatbots and Conversational AI capabilities for customer-facing interactions. The Tawk.to deployment is a web-embedded chat implementation that provides real-time messaging and automated conversational flows to support customer service and lead capture for the small manufacturing firm. Configuration and operational ownership were kept internal, with the Tawk.to widget and agent dashboard configured by Lucuma staff for website visitors. Functional elements aligned to the Chatbots and Conversational AI category include live chat handling, canned responses and automated reply rules, chat transcript capture, and agent presence management, all operating within the website channel to support customer support and sales inquiry workflows.
Lucuma eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Commerce (ex Magento) eCommerce eCommerce n/a 2015 2015
In 2015, Lucuma implemented Adobe Commerce (ex Magento) to power its online storefront and product catalog. The deployment targeted eCommerce functionality on the company website, using Adobe Commerce (ex Magento) as the core platform to deliver product detail pages, catalog browsing, shopping cart and checkout workflows. Configuration emphasized catalog management, product merchandising, pricing visibility and order capture consistent with eCommerce platforms. The implementation supported content management and storefront template control for a single-site operation, and impacted sales, marketing and order fulfillment functions through centralized product presentation and order processing workflows.
eCommerce eCommerce 2021 2021
Lucuma CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2008 2008
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2020 2020
Lucuma IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Lucuma

First Name Last Name Title Function Department Email Phone
Customer Service Manager Manager Customer Service
Operations Manager Manager Finance

Apps Being Evaluated by Lucuma Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lucuma IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lucuma digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lucuma Technographics
Lucuma is a Manufacturing organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Lucuma operates a diverse technology stack with applications such as Google Pay, Tawk.to and Adobe Commerce (ex Magento), covering areas like Payment Processing, Chatbots and Conversational AI and eCommerce.
Lucuma has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Tawk.to and Adobe Systems.
Lucuma recently adopted applications including Google Pay in 2021, PayPal Enterprise in 2021 and Amazon Pay in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lucuma’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lucuma’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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