West Melbourne, 3003, VIC,
Australia
Lumina Suites Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lumina Suites Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Lumina Suites Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lumina Suites Australia has purchased the following applications: PayPal Braintree for Payment Processing in 2023, RMS Property Management for Hotel Property Management in 2024, Myma Digital Multi-Channel Chatbot for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lumina Suites Australia is running and its propensity to invest more and deepen its relationship with PayPal , RMS Cloud , PriceLabs or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lumina Suites Australia revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumina Suites Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RMS Cloud | Legacy | RMS Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2024 | 2024 |
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Price Optimization | ERP Services and Operations |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Myma Digital | Legacy | Myma Digital Multi-Channel Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Lumina Suites Australia deployed Myma Digital Multi-Channel Chatbot on its website. The Myma Digital Multi-Channel Chatbot is implemented as a Chatbots and Conversational AI solution to support guest services, reservations and front desk messaging. Deployment is focused on the public website conversational widget and front-office workflows for the hospitality operation.
Configuration includes conversational FAQ automation, guided booking assistance, availability inquiry handling and guest triage that escalates complex cases to staff through manual handoff workflows. The chatbot is managed through Myma Digital’s administration console, with session transcripts and configurable intent routing used to align bot responses with reservations and guest service processes. Operational scope centers on customer-facing interactions handled by reservations and front desk teams at Lumina Suites Australia.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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