Maastricht UMC+ Technographics
Maastricht UMC+ Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maastricht UMC+ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6410 Maastricht UMC+ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maastricht UMC+ has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Epic UserWeb for Web Content Management in 2016, Campaign Monitor Email Marketing for Marketing Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maastricht UMC+ is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Doctolib or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maastricht UMC+ revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maastricht UMC+ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maastricht UMC+ Tech Stack and Enterprise Applications
Maastricht UMC+ Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Maastricht UMC+ deployed Cisco Webex Meetings. Maastricht UMC+ uses Cisco Webex Meetings, an Audio Video and Web Conferencing application, to extend real time audio and video collaboration into its public website and internal collaboration channels supporting clinical collaboration and administrative meeting workflows.
The implementation leverages standard Audio Video and Web Conferencing capabilities including browser based join, multi party video, screen sharing, meeting moderation controls, and cloud recording. Cisco Webex Meetings is configured to provision meeting links and scheduling workflows that align with typical hospital meeting use cases such as interdisciplinary case conferences, remote consultations, and staff coordination.
Architecturally the deployment relies on the Cisco Webex Meetings cloud service integrated with the Maastricht UMC+ web front end, exposing meeting join links and embedded access points on the institution website. The integration emphasizes web client interoperability and native client support to accommodate external participants and internal users connecting from clinical and office networks.
Governance is focused on access controls, meeting moderation, and data privacy settings to align conferencing operations with healthcare workflows. The implementation narrative centers on Maastricht UMC+ Cisco Webex Meetings Audio Video and Web Conferencing supporting clinical, administrative, and external engagement business functions without specifying partner or prior system replacement details.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Maastricht UMC+ Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic UserWeb | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016 Maastricht UMC+ deployed Epic UserWeb as its Web Content Management platform on the Maastricht UMC+ website. The implementation is centered on Epic UserWeb and the Web Content Management category, positioning the application as the primary system for publishing and maintaining web content for the organization.
Configuration work focused on standard Web Content Management capabilities, including template driven page creation, centralized content repositories, version control, role based access and editorial workflows. Epic UserWeb was used to standardize content authoring and publishing processes, with configuration to support content templates, media asset management, and staged publishing workflows typical of web content management implementations.
Operational scope is website level content management for Maastricht UMC+, serving web channels that publish clinical program information, institutional pages and user guidance. Governance changes centered on editorial role definitions, approval and review workflows, and content lifecycle policies to align web operations with clinical and administrative stakeholders, while maintaining consistent publishing controls across the site.
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Maastricht UMC+ CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Campaign Monitor | Legacy | Campaign Monitor Email Marketing | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Maastricht UMC+ implemented Campaign Monitor Email Marketing as part of its Marketing Automation to manage website driven email communications. Campaign Monitor Email Marketing was integrated directly into the mumc.nl website to capture subscriber data via web forms, manage opt ins, and orchestrate scheduled mailings. The deployment relied on the vendor hosted SaaS application as the central outbound email engine and centralized campaign management point.
Functional configuration emphasized subscriber list segmentation, template driven campaign design, automated scheduling, and engagement tracking to support institutional newsletters and patient outreach workflows. Integrations centered on website form capture and subscription management, with governance controls established for centralized list hygiene, template approval workflows, and campaign scheduling. Operational ownership rested with the hospital communications teams, aligning the Campaign Monitor Email Marketing implementation to Marketing Automation workflows for consent based digital outreach.
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Maastricht UMC+ ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Maastricht UMC+
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Apps Being Evaluated by Maastricht UMC+ Executives
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