MAC Property Management
1364 E. 53rd St,
Chicago, 60615, IL,
United States
Chicago, 60615, IL,
United States
1 312-755-2771
Construction and Real Estate
MAC Property Management Technographics
MAC Property Management Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MAC Property Management and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 MAC Property Management employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MAC Property Management has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, RealPage Rainmaker LRO for Enterprise Asset Management in 2016, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MAC Property Management is running and its propensity to invest more and deepen its relationship with Intuit , RealPage , Cotality, formerly CoreLogic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MAC Property Management revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MAC Property Management intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MAC Property Management Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
In 2013, MAC Property Management implemented Intuit Quickbooks Enterprise as its ERP Financial backbone. The implementation covered corporate accounting for this United States based real estate and property management firm with approximately 500 employees, focusing on centralized financial recordkeeping and transactional control across property portfolios.
Intuit Quickbooks Enterprise was configured to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and consolidated financial reporting. Configuration emphasized chart of accounts standardization, multi entity transaction handling appropriate for property portfolios, and role based access controls for accounting and property finance teams. Reporting workflows leveraged Excel for ad hoc analysis and extraction of ledgers.
The deployment operated alongside existing property management software, with YARDI and Excel cited as part of the operational software environment. Data exchange used import export routines and structured reporting feeds to reconcile property level financials with corporate books, reflecting common interoperability patterns between Quickbooks Enterprise and property management systems. Operational coverage included corporate finance, accounting, and property management accounting functions.
Governance centered on standardized month end close processes and financial workflow orchestration to support consistent recordkeeping across sites. User training and procedural controls focused on transaction entry discipline and reconciliations rather than extensive product customization.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RealPage | Legacy | RealPage Rainmaker LRO | Enterprise Asset Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, MAC Property Management implemented RealPage Rainmaker LRO as part of its Enterprise Asset Management tooling to support portfolio-level leasing and asset operations. The deployment targeted operational workflows across property management, leasing, accounts receivable, and maintenance for a U.S.-based portfolio that includes more than 90 buildings and 2,000 units, with focused site-level coordination for a 14-building, 420-unit cluster managed from Chicago.
RealPage Rainmaker LRO was configured to support lead-to-lease workflow orchestration, offer letter and renewal automation, pricing and offer management, and lease negotiation processes, aligning system capabilities with on-the-ground leasing activities such as initiating renewals, follow-up communications, and pricing negotiation. The implementation emphasized functional modules common to Enterprise Asset Management deployments, including resident billing coordination and automated correspondence for lease paperwork and legal notices.
The application operated within an existing property technology ecosystem that included Yardi Voyager, ResidentPay, SafeRent, Lead2Lease, and Echosign, with RealPage Rainmaker LRO used alongside these products to coordinate leasing, billing, screening, and document signing workflows. Operational coverage centered on property-level teams in leasing and maintenance, with Rainmaker LRO supporting the prioritization and assignment of service requests, resident communication, and accounts receivable processes such as delinquency management and tenant billing under the RUBS method.
Governance changes associated with the rollout included standardizing lease renewal procedures, formalizing offer and follow-up letter templates within the system, and embedding process controls for eviction and collections in compliance with company policy and state law. RealPage Rainmaker LRO served as the central leasing orchestration platform within MAC Property Managements Enterprise Asset Management stack, improving consistency of leasing and resident-facing operational processes.
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Real Estate Property Management | ERP Services and Operations |
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2014 | 2017 |
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Real Estate Property Management | ERP Services and Operations |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, MAC Property Management deployed Salesforce Chat (formerly Salesforce Live Agent) on its corporate website. The implementation embedded the live chat widget into public leasing and resident-facing pages to provide synchronous messaging for leasing inquiries and resident support. The deployment provided agent console access for property management staff to accept and manage live conversations and used web-based routing rules to direct chats to leasing or maintenance teams.
Salesforce Chat (formerly Salesforce Live Agent) was configured to leverage core Chatbots and Conversational AI capabilities including a pre-chat intake form, presence-based agent routing, canned responses and chat transcript capture to support conversational continuity. Operational scope covered leasing and resident services workflows, with governance focused on service hours and operator staffing to align real-time chat handling with property management processes. The implementation emphasized web channel orchestration and conversational workflow instrumentation to support inbound customer engagement on the company website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MAC Property Management
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MAC Property Management Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD MAC Property Management Technographics
MAC Property Management is a Construction and Real Estate organization based in United States,
with around 500 employees and annual revenues of $200.0 million.
MAC Property Management operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, RealPage Rainmaker LRO and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Enterprise Asset Management and Chatbots and Conversational AI.
MAC Property Management has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, RealPage and Salesforce.
MAC Property Management recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Salesforce Sales Cloud in 2020 and Atlassian Jira Service Desk in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MAC Property Management’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MAC Property Management’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MAC Property Management technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.