Macmillan Cancer Support
89 Albert Embankment, Vauxhall,,
London, SE1 7UQ,
United Kingdom
London, SE1 7UQ,
United Kingdom
44 80 8808-0000
Non Profit
Macmillan Cancer Support Technographics
Macmillan Cancer Support Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Macmillan Cancer Support and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1687 Macmillan Cancer Support employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Macmillan Cancer Support has purchased the following applications: Fuse Learning Platform for Learning and Development in 2019, Microsoft 365 for Collaboration in 2016, SDL Tridion for Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Macmillan Cancer Support is running and its propensity to invest more and deepen its relationship with Fuse Universal , Moodle , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Macmillan Cancer Support revenues, which have grown to $289.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Macmillan Cancer Support intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Macmillan Cancer Support Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fuse Universal | Legacy | Fuse Learning Platform | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Macmillan Cancer Support deployed the Fuse Learning Platform with Fuse Universal as the vendor to support a new five-year strategy focused on strengthening relationships with health and care professionals. The initiative targets the 80,000 health and care professionals and volunteers in Macmillan’s network, positioning the Fuse Learning Platform as a core Learning and Development application for workforce education and engagement.
The Fuse Learning Platform was implemented to deliver three core capabilities, a learning platform for training and professional development materials, a communications hub to explain Macmillan services to professionals and volunteers, and a social collaboration space for peer-to-peer knowledge sharing. Implementation work centered on content management and on demand learning pathways, user profiles and role based access for professionals and volunteers, community forums and social features, and notification and content curation workflows typical of enterprise Learning and Development platforms.
Operational scope emphasized access where and when professionals need it, enabling clinicians and care staff to consume training and guidance alongside their caseloads and to connect outside of one to one interactions. The deployment covered content and community services aimed at health and care professionals and volunteer cohorts, with configuration tuned to professional development and communications use cases rather than back office HR functions.
Governance focused on editorial oversight, content curation, and moderation of community spaces to align platform activity with Macmillan’s strategy and messaging to the workforce. The program’s stated outcome is to help health and care professionals have better conversations and provide tailored learning opportunities so that every person diagnosed with cancer can more reliably access Macmillan support and resources.
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Macmillan Cancer Support deployed Microsoft 365 as its enterprise Collaboration platform to standardize communication, document management, and team coordination across the charity. Microsoft 365 is positioned to support Collaboration for communications, knowledge sharing, and productivity workflows used by staff and volunteers, and references to Microsoft 365 appear on the organization website indicating public-facing acknowledgement of the tenant and services.
The implementation leveraged core Microsoft 365 collaboration capabilities such as cloud email, document libraries, shared file storage, and collaborative authoring typical of the application suite, aligned with Collaboration category workflows for content management and internal communications. Configuration work focused on tenant provisioning, user access and identity management, and organization-wide content organization, with Microsoft 365 providing the collaboration services referenced on the Macmillan Cancer Support website.
Operational coverage appears to be enterprise level, supporting cross-functional business functions including communications, fundraising coordination, volunteer management, and back-office productivity, delivered through Microsoft 365 as the central Collaboration environment. Governance emphasis included centralized tenant administration, user lifecycle and access controls, and information organization practices to align Collaboration capabilities with organizational policy and operational needs.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SDL | Legacy | SDL Tridion | Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Macmillan Cancer Support implemented SDL Tridion for Content Management on their public website. The deployment centralized web content into SDL Tridion, enabling component based authoring, templating, and staged publishing directly to the site. SDL Tridion provided core Content Management capabilities including content authoring, version control, and publishing workflows that support structured patient information and campaign pages.
Operational ownership is exercised by digital and editorial teams who manage the content lifecycle, role based access, and approval workflows across the organization. Governance was adjusted to embed editorial workflow and staging processes into existing content operations, ensuring editorial review and content versioning are enforced through SDL Tridion. The implementation focuses on the website as the primary operational scope, with the SDL Tridion application driving web content delivery and editorial governance for Macmillan Cancer Support.
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2024 | 2024 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Macmillan Cancer Support
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Macmillan Cancer Support Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Macmillan Cancer Support Technographics
Macmillan Cancer Support is a Non Profit organization based in United Kingdom,
with around 1687 employees and annual revenues of $289.0 million.
Macmillan Cancer Support operates a diverse technology stack with applications such as
Fuse Learning Platform, Microsoft 365 and SDL Tridion,
covering areas like Learning and Development, Collaboration and Content Management.
Macmillan Cancer Support has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fuse Universal, Microsoft and SDL.
Macmillan Cancer Support recently adopted applications including
Barracuda Spam Firewall in 2024, DocuSign eSignature in 2023 and Freshservice in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macmillan Cancer Support’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Macmillan Cancer Support’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macmillan Cancer Support technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.