AI Buyer Insights:

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Michelin, an e2open customer evaluated Oracle Transportation Management

Macquarie Bank Australia Tech Stack and Enterprise Applications

Macquarie Bank Australia ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2015 2015
Payment Processing ERP 2018 2018
Macquarie Bank Australia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Financial Services Complaint Management Complaint Management CRM n/a 2020 2020
In 2020 Macquarie Bank Australia implemented Salesforce Financial Services Complaint Management to manage customer complaints as part of its financial services customer journey in Australia. The Complaint Management deployment was aligned to RG165 requirements and combined Salesforce with analytics to improve the bank's customer view and service experience. The implementation centralized complaint intake and case management workflows within Salesforce Financial Services Complaint Management, including configurable intake forms, automated routing and escalation rules, and consolidated case notes to support customer service and compliance functions. The deployment integrated Salesforce case records with analytics to produce an aggregated customer view, and the operational scope covered Australian retail and financial services customer touchpoints, with governance and workflow mappings specifically designed to satisfy RG165 recording, triage and reporting obligations.
Customer Experience CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2016 2016
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Tag Management CRM 2017 2017
Tag Management CRM 2018 2018
Macquarie Bank Australia Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Roy Morgan Legacy Roy Morgan Premium Analytics and BI Analytics and BI n/a 2003 2003
In 2003, Macquarie Bank Australia implemented Roy Morgan Premium within its marketing and CRM teams, deploying the Roy Morgan Premium NEO premium consumer typology to identify and target high-value premium customers. Roy Morgan Premium, categorized as Analytics and BI, provided typology datasets and segmentation attributes used for premium-brand analytics, audience profiling and customer segmentation. The implementation emphasized using the NEO typology for premium customer scoring and campaign targeting to support marketing and CRM decisioning. Operational coverage was Australia, with dataset access used to inform national marketing campaigns and customer segmentation workflows. Governance focused on embedding the NEO typology into marketing segmentation processes and analytics workflows to create a consistent premium customer definition across campaign planning and CRM systems. Roy Morgan Premium supplied structured consumer segments and attributes that were consumed by Macquarie Bank’s marketing and CRM functions for premium-brand analytics.
Macquarie Bank Australia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2025 2025
Macquarie Bank Australia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
Macquarie Bank Australia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloud Storage IaaS 2024 2024
Content Delivery Network IaaS 2017 2017
Macquarie Bank Australia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Macquarie Bank Australia

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Macquarie Bank Australia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Macquarie Bank Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Macquarie Bank Australia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Macquarie Bank Australia Technographics
Macquarie Bank Australia is a Banking and Financial Services organization based in Australia, with around 9600 employees and annual revenues of $8.34 billion.
Macquarie Bank Australia operates a diverse technology stack with applications such as Visa Authorize.Net, Salesforce Financial Services Complaint Management and Roy Morgan Premium, covering areas like Payment Processing, Complaint Management and Analytics and BI.
Macquarie Bank Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Salesforce and Roy Morgan.
Macquarie Bank Australia recently adopted applications including DHL EasyShip in 2025, Adobe ColdFusion in 2024 and Microsoft Azure Blob Storage in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macquarie Bank Australia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Macquarie Bank Australia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macquarie Bank Australia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.