Macquarie Group
50 Martin Place Level 6,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 8232-3333
Banking and Financial Services
Macquarie Group Technographics
Macquarie Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Macquarie Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21270 Macquarie Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Macquarie Group has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle PeopleSoft HCM for Core HR in 2016, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Macquarie Group is running and its propensity to invest more and deepen its relationship with Oracle , Verint Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Macquarie Group revenues, which have grown to $4.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Macquarie Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Macquarie Group Tech Stack and Enterprise Applications
Macquarie Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle PeopleSoft ERP | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Macquarie Group migrated from Oracle PeopleSoft ERP to Oracle Cloud ERP. The implementation targeted core finance operations, with a primary focus on accounts payable and payment operations across US and Canada, and coordination with global accounts payable teams.
Oracle Cloud ERP was configured to support ERP Financial workloads including accounts payable processing, payments and manual wire approvals, supplier setup and vendor master governance, bank reconciliation support and tax reporting such as end of year 1099 coordination. The deployment emphasized invoice validation, cost center accuracy checks and payment instruction controls used daily by AP staff and payment operations managers.
The Oracle Cloud ERP deployment was integrated with existing procurement and operational tooling, specifically Coupa for procurement and invoice intake, ServiceNow for help desk and invoice exception ticketing, and Oracle Fusion components used by downstream processes. These integrations supported invoice processing workflows, supplier onboarding checks and reconciliation activities across finance and treasury touch points.
Governance and process changes included documented supplier setup guidelines, approval controls for manual wire requests, training guides and supervisory processes for AP staff, and ongoing use of ServiceNow for cross-functional incident and request management. Operational responsibilities covered invoice review, pay run approvals, bank reconciliation coordination and tax reporting activities, reflecting a structured shift of AP and payment operations onto Oracle Cloud ERP.
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Macquarie Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Macquarie Group implemented Oracle PeopleSoft HCM as its Core HR system, establishing a centralized platform for employee recordkeeping and HR operational workflows. The implementation is referenced in the context of a New York, NY HR business partner assignment beginning January 2016, indicating the application supported day to day HR transactions for RMG, FMG and LGL business groups.
Oracle PeopleSoft HCM was used for core personnel data management and operational HR processes, with functional emphasis on onboarding for permanent and contingent workers, updating employee records, coordination of performance and talent management, administration of promotions processes and execution of employee surveys. The system supported routine HR inquiries and first level HR advice on flexible work arrangements, benefits, performance appraisals and tuition reimbursement, reflecting Core HR capabilities for case management and employee lifecycle events.
Operational integration was practiced through people and process links rather than named technical point to point integrations, with explicit collaboration between HR, Hudson RPO for recruitment related activities, the US immigration specialist and the global mobility team to manage visa and assignee extension workflows. The deployment scope described centers on Macquarie Group’s HR Business Partner activity in New York and targeted support for Risk Management Group, Financial Management Group and Legal and Corporate Governance functional areas.
Governance emphasis focused on coordination of HR activities and workflows, including ownership of onboarding, promotions coordination, talent and performance cycles and exit interview processes for managers and below. The Oracle PeopleSoft HCM implementation anchored Core HR operations and enabled centralized execution of these processes, aligning HR centers of expertise with local HR business partner responsibilities.
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Workforce Management | HCM |
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2018 | 2018 |
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Macquarie Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Macquarie Group implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to introduce real time conversational capability. The implementation sits within the Chatbots and Conversational AI category and was used to deliver web based client engagement alongside existing digital channels. The deployment targeted customer service and client engagement functions, embedding the chat interface into Macquarie's website pages.
Configuration centered on a browser based chat widget deployed via website script, and on Salesforce Chat agent tooling for live interaction handling. Typical functional modules configured included session routing and queue management, canned responses and transcript capture, and proactive chat triggers for targeted engagement. The Salesforce Chat application was configured to capture chat transcripts and associate interactions with customer records on the Salesforce platform for follow up and case creation.
Operational coverage focused on the digital customer service organization and web support teams, with governance defined around chat handling procedures, agent availability, and escalation rules. Rollout required configuring agent queues, response templates, and operational workflows to transition conversations into CRM driven workflows. Ongoing administration relied on Salesforce Chat configuration and Salesforce platform administration for user permissions and reporting.
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Macquarie Group Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Macquarie Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Macquarie Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Macquarie Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Macquarie Group Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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Macquarie Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Macquarie Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2020 | 2020 |
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Macquarie Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Macquarie Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Macquarie Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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License Plate Recognition | Physical Security |
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2015 | 2015 |
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Physical Access Control System | Physical Security |
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2014 | 2014 |
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Video Surveillance System | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Macquarie Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Head of Risk Management | Director | Risk | |
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Chief Investment Officer | CXO | Investment | |
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Chief Financial Officer - Americas | CXO | Finance | |
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COO | CXO | Finance | |
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CIO, Small-Cap/Mid-Cap Growth Team | CXO | IT | |
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Global Head of Program Management | Director | Finance | |
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Information Technology Project Manager | Manager | IT | |
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IT Director | Director | IT | |
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Senior Vice President - Global Head Of Financial Planning and Analysis | VP | Finance | |
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Americas Program & Change Manager | Manager | Operations | |
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Sourcing Manager | Manager | Procurement | |
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Head of Sourcing and Vendor Management (Americas) | Director | Procurement | |
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Global Physical Security Systems Operations and Delivery | CXO | IT | |
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Sydney Campus Security Director | Director | Operations | |
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Senior Manager - Security Architecture | Manager | IT | |
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Chief Investment Officer - Wealth Management : Banking and Financial Services | CXO | Investment | |
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Executive Director, Group Treasury | Director | Treasury | |
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Manager, Macquarie Asset Management | Manager | Investment | |
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Global Head of Portfolio Solutions - Executive Director | Director | Investment | |
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Vice President Investment Banking | VP | Investment | |
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Global Head of Investment Operations - Macquarie Asset Management - Associate Director | Director | Investment | |
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Apps Being Evaluated by Macquarie Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Macquarie Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Macquarie Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Macquarie Group Technographics
Macquarie Group is a Banking and Financial Services organization based in Australia,
with around 21270 employees and annual revenues of $4.25 billion.
Macquarie Group operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle PeopleSoft HCM and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Macquarie Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Salesforce.
Macquarie Group recently adopted applications including
DocuSign eSignature in 2021, Cisco Webex Meetings in 2020 and Adobe Experience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Macquarie Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Macquarie Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Macquarie Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.