AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

MagnetStreet Tech Stack and Enterprise Applications

MagnetStreet ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2006 2006
In 2006, MagnetStreet implemented Oracle NetSuite ERP. The initiative delivered a company-wide integration of ERP and CRM functionality for the 90-employee manufacturing firm, consolidating financial and customer data under a single SaaS system classified as ERP Financial. The Oracle NetSuite ERP deployment concentrated on core financial management and CRM capabilities, configuring general ledger, accounts receivable and payable, billing, sales order processing, and customer master records. Configuration work emphasized a unified chart of accounts and transactional workflows to support accounting, billing, and sales operations within NetSuite. Operational coverage extended across finance, sales, and operations, with integrations built to synchronize ERP and CRM data flows and maintain a single source of truth for customer and transaction records. The implementation used NetSuite’s cloud-native architecture and typical SaaS integration patterns to centralize transactional processing and reduce data fragmentation across business functions. Governance and rollout focused on process standardization and role-based access controls to align order-to-cash and accounting workflows, accompanied by organization-wide change coordination to embed the new system into day-to-day operations. Oracle NetSuite ERP serves as the central ERP Financial and CRM backbone supporting MagnetStreet’s finance and customer management processes.
MagnetStreet AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, MagnetStreet implemented Freshdesk Messaging (Formerly Freshchat) on its website. Freshdesk Messaging (Formerly Freshchat) is deployed as a web embedded conversational interface to manage customer facing chat interactions, classified under Chatbots and Conversational AI. The implementation serves front line customer service workflows and supports sales inquiry handling through live messaging and automated conversational flows. The deployment configuration aligns with a SaaS hosted architecture, using the Freshdesk Messaging conversational widget to provide session context, canned responses, routing to a centralized conversational inbox, and bot driven preliminary triage. Operational coverage is focused on website interactions with agents assigned for real time escalation and shared inbox handling, enabling standardized response templates and routing rules for efficient handling of order and product questions. Governance emphasis centers on chat routing policies and agent workflow definitions rather than integrations, since no external system integrations are specified in the source, and the setup reflects common Chatbots and Conversational AI operational patterns for a company of about 90 employees in the United States.
MagnetStreet Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017, MagnetStreet implemented Microsoft 365 as its primary Collaboration platform. The Microsoft 365 deployment established a cloud-hosted tenant delivering email, document storage, and real-time collaboration capabilities across the organization, centralizing core productivity tooling for internal teams. Configuration aligns with standard Microsoft 365 modules, using Exchange Online for corporate email, SharePoint and OneDrive for document management and team sites, and Microsoft Teams for synchronous collaboration, reflecting typical Collaboration category functionality. Administrative controls and user provisioning are managed through the Microsoft 365 admin center and Azure Active Directory to enforce access and identity governance across MagnetStreet United States operations, supporting business functions such as creative, marketing, and operations, and embedding Microsoft 365 into content and collaboration workflows.
MagnetStreet eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2017 2017
MagnetStreet CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2005 2005
Customer Engagement CRM 2015 2015
Customer Experience CRM 2018 2018
Customer Support CRM 2017 2017
Digital Advertising Platform CRM 2015 2015
Marketing Analytics CRM 2019 2019
MagnetStreet IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2006 2006
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
MagnetStreet CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at MagnetStreet

First Name Last Name Title Function Department Email Phone
Operations Manager Manager Finance
Marketing Communications Manager Manager Marketing
VP-Sales VP Sales
Senior Marketing Manager Manager Marketing
IT Manager Manager IT
President CXO Finance
Finance & Human Resource Manager Manager Finance
Director of Technology Director IT

Apps Being Evaluated by MagnetStreet Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MagnetStreet IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MagnetStreet digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD MagnetStreet Technographics
MagnetStreet is a Manufacturing organization based in United States, with around 90 employees and annual revenues of $10.0 million.
MagnetStreet operates a diverse technology stack with applications such as Oracle NetSuite ERP, Freshdesk Messaging (Formerly Freshchat) and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
MagnetStreet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Freshworks and Microsoft.
MagnetStreet recently adopted applications including Amazon S3 in 2021, Barracuda Email Security Gateway in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MagnetStreet’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates MagnetStreet’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MagnetStreet technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.