Boston, 2114, MA,
United States
MaidPro Technographics
MaidPro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MaidPro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 MaidPro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MaidPro has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Paradox Olivia Chatbot for Recruiting Chatbot in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MaidPro is running and its propensity to invest more and deepen its relationship with Intuit , Workday , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MaidPro revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MaidPro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MaidPro Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2011 | 2011 |
In 2011, MaidPro implemented Intuit Quickbooks Enterprise to centralize accounting and financial reporting. The deployment targeted ERP Financial capabilities for structured financial data access and analysis, supporting a United States professional services firm with approximately 1200 employees. Intuit Quickbooks Enterprise served as the primary platform for financial statement generation and bookkeeping.
Configuration emphasized general ledger structures, a standardized chart of accounts, and report templates that produce Quickbooks Profit and Loss Statements and Balance Sheet outputs for month end close and financial analysis. Operational scope focused on finance and accounting departments, with workflows for reconciliations, journal entries, and period close executed through the application. Governance centered on consistent reporting templates and controlled financial reporting processes to ensure repeatable P&L and balance sheet production across the organization.
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ERP Financial | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2020 | 2020 |
In 2020, MaidPro deployed the Paradox Olivia Chatbot as a Recruiting Chatbot on its careers site, using ParadoxAI to surface conversational hiring workflows directly on https://jobs.maidpro.com/. MaidPro implemented the Paradox Olivia Chatbot to support talent acquisition and candidate engagement, embedding the application within the company careers pages to capture and engage applicants in real time.
The Paradox Olivia Chatbot implementation was configured for category-standard conversational AI capabilities, including candidate engagement, initial pre screening question flows, automated FAQ handling, and interview scheduling handoffs to recruiters. Paradox Olivia Chatbot was set up to orchestrate scripted screening workflows and to escalate qualified candidates to MaidPro recruiting staff, aligning chatbot conversation paths with the company hiring process and job postings published on the careers site.
Operational ownership sits with MaidPro talent acquisition and HR recruiting teams, who manage content, conversation scripts, and recruiter handoffs through the Paradox interface. The deployment scope focuses on the MaidPro careers site and recruiting function, with ongoing conversational monitoring and configuration managed by internal recruiting operations to refine screening dialogs and scheduling rules.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, MaidPro deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. MaidPro is using Google Workspace on their website and for corporate communications across the organization.
The Google Workspace deployment leverages core Collaboration capabilities including Gmail for domain email, Google Calendar for scheduling, Google Drive with Docs, Sheets and Slides for document collaboration, and Google Meet for conferencing, all managed through the Google Workspace admin console. The implementation emphasizes shared drives and collaborative editing workflows to support content authoring and operational coordination.
Operational coverage extends to MaidPro's approximately 1,200 employees in the United States, supporting business functions such as marketing, operations, field scheduling and customer service. Google Workspace is used both for external-facing touchpoints linked from the website and for internal content collaboration and communication among distributed teams.
Governance is exercised through centralized administration in the Google Workspace console, with domain account management, group-based access controls, user provisioning and standard security and device management controls consistent with Collaboration platform practices. The configuration organizes user identities and shared content to align day to day workflows for office and field personnel while enabling document versioning and real time collaboration.
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at MaidPro
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MaidPro Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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