Maidstone, ME15 6JQ,
United Kingdom
Maidstone Borough Council Technographics
Maidstone Borough Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maidstone Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 923 Maidstone Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maidstone Borough Council has purchased the following applications: Unit4 Business World for ERP Financial in 2014, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, CIVIC Ffora for Web Content Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maidstone Borough Council is running and its propensity to invest more and deepen its relationship with UNIT4 , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maidstone Borough Council revenues, which have grown to $106.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maidstone Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maidstone Borough Council Tech Stack and Enterprise Applications
Maidstone Borough Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014 Maidstone Borough Council implemented Unit4 Business World as its ERP Financial platform to support the council's core finance function. FOI documentation for the council records the finance system in use as Agresso 5.5.3, establishing the council's financial application footprint alongside the Unit4 Business World deployment. The implementation was positioned to consolidate accounting and statutory reporting for the council's finance organization.
Unit4 Business World was configured to deliver standard ERP Financial capabilities, including a central general ledger, accounts payable, accounts receivable, budgeting and forecasting, fixed asset management, and regulatory reporting. Configuration work emphasized a structured chart of accounts, period close controls, and role based financial workflows to support month end and statutory requirements. The platform implementation incorporated financial process automation and reporting templates consistent with municipal accounting practices.
Operational coverage focused on the council finance department and cross functional interfaces with procurement and service budget holders, aligning business processes to the Unit4 Business World ledgers and controls. Governance centered on establishing approval workflows, audit trails, and access controls to meet public sector compliance obligations, with phased rollout of modules to match internal finance process changes. Source FOI materials list Agresso 5.5.3 as the finance system in use, which is recorded alongside the Unit4 Business World implementation in the council's application inventory.
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Maidstone Borough Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Maidstone Borough Council deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment is observable on the council website and supports core collaboration workflows across council staff and elected officials.
Google Workspace (Formerly Google G-Suite) is implemented using standard Collaboration components, including Gmail, Google Drive, Google Docs and Sheets, Google Calendar, and the Google Admin console for account and policy management. Operational governance is handled through Google Workspace administrative interfaces for user provisioning, access controls, and collaboration policy settings, enabling shared workspaces, cloud file sharing, and real time document editing across the organization.
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Collaboration | Collaboration |
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2021 | 2021 |
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Maidstone Borough Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CIVIC Computing | Legacy | CIVIC Ffora | Web Content Management | Content Management | n/a | 2019 | 2019 |
In 2019, Maidstone Borough Council deployed CIVIC Ffora as its Web Content Management solution on its public website. CIVIC Ffora was provisioned to centralise editorial control for the council site at maidstone.gov.uk, managing service pages, news, events and statutory information across departmental content owners.
Configuration emphasized core Web Content Management capabilities, including template-driven page management, web-based content authoring, role-based permissions, staged approval workflows and scheduled publishing, together with responsive rendering and accessibility controls typical for local government websites. Operational governance focused on segmented editor and approver roles and defined publishing workflows to align departmental content ownership with central web governance, with CIVIC Ffora serving as the primary platform for the council's public-facing content management.
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Maidstone Borough Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Maidstone Borough Council Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at Maidstone Borough Council
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Maidstone Borough Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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